# Head of Operations/General Manager - Hospitality — KinFitz & Co.

Canonical: https://jobxdubai.com/jobs/li-4475165876-head-of-operations-general-manager-hospitality
Location: Dubai, UAE
Type: full_time · Level: executive
Monthly salary: AED 25,000 to 35,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/head-of-operations-general-manager-hospitality-at-kinfitz-co-4475165876?_l=en

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## Description

General Manager, Operations Led Services Business, UAE

Lead a large scale, 24/7 operation across more than 200 sites in the UAE. This is a senior, commercially accountable seat for an operator who thrives on scale, people and performance.

About the role

Our client is a fast growing UAE business delivering round the clock services across a wide network of locations. They are looking for a General Manager to take full ownership of operations and the profit and loss of the business, leading a multi layered organisation and acting as the senior face of the company with clients.

What you will do

• Own the profit and loss, driving margin, cost control and sustainable growth

• Lead 24/7 operations across 200 plus sites, ensuring consistent service delivery

• Direct manpower planning, duty rosters and staff allocation across the full network

• Lead and develop a multi layered structure including operations managers, area managers, cluster managers, supervisors, location managers and drivers

• Build strong client relationships through regular meetings, reviews and escalation management

• Drive performance against key indicators including client satisfaction and contract renewal rates

• Represent the company and the management team with clients, partners and stakeholders

What you bring

• A proven background as a General Manager, Director of Operations or Head of Operations

• A hospitality background is a strong advantage, particularly hotel general management or senior hotel operations

• Demonstrated experience managing large, distributed, shift based workforces in a 24/7 environment

• Strong commercial acumen and full profit and loss accountability

• Excellent communication skills and a polished, client facing presence

• Previous UAE experience is essential

• A valid UAE driving licence is essential

What is on offer

• A competitive base salary (25-35K AED) with transportation, car and mobile allowances

• Quarterly and annual performance bonuses linked to client satisfaction, renewal rates and other key indicators

• A genuine leadership role with real scope and visibility

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## Requirements

A proven background as a General Manager, Director of Operations or Head of Operations; hospitality background strongly preferred (hotel general management or senior hotel operations); experience managing large, distributed, shift-based workforces in a 24/7 environment; strong commercial acumen with full profit and loss accountability; excellent communication and client-facing presence; prior UAE experience essential; valid UAE driving licence essential.

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