# Business Analyst - Senior — Wipro

Canonical: https://jobxdubai.com/jobs/li-4475158708-business-analyst-senior
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 25,000 to 45,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/business-analyst-senior-at-wipro-4475158708?_l=en

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## Description

Business Analyst - Senior

Lead deep process redesign and ensure business transformation outcomes

• Lead end-to-end business process re-engineering, redesigning cross-channel workflows to optimise operations for the new platform (iLoyal) and eliminate legacy inefficiencies.

• Define the future-state operating model, ensuring consistency across Loyalty, Airport, Contact Centre and other customer touchpoints.

• Assess business impact and transformation complexity, identifying dependencies, risks, and mitigation strategies for large-scale organisational change.

• Drive standardisation and simplification of processes, leveraging out-of-the-box capabilities of the 3rd-party solution rather than replicating legacy CRIS behaviours.

• Provide thought leadership and governance on business analysis standards, ensuring alignment with transformation objectives and consistent delivery across Business Analysis resources.

• Bachelors degree in an IT related discipline

• Business Analysis Certification from a recognised industry body e.g. IIBA Certified Business Analysis Professional (CBAP)

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