# Investment Operations Assistant Manager — Zad

Canonical: https://jobxdubai.com/jobs/li-4473660415-investment-operations-assistant-manager
Location: Kuwait City, Kuwait
Type: full_time · Level: lead
Monthly salary: AED 83,650 to 143,400 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-05
Apply: https://www.linkedin.com/jobs/view/investment-operations-assistant-manager-at-zad-4473660415?_l=en

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## Description

About ZAD

ZAD is the brainchild of a group of young, passionate Kuwaiti financial professionals driven by a vision of fostering a culture of investment in Kuwait. And for this team, Zad began as a means to answer a need in the market: the need to make investment an accessible concept and viable choice for a broader audience

Role Summary

We’re looking for an International Market Operations Assistant Manager to oversee and coordinate the operational activities, ensuring seamless cross-border transactions, operational efficiency, and regulatory compliance. This is a pivotal role for a fast-growing fintech company where you’ll oversee international payment flows, optimize processes, and manage high-performing operations teams across multiple regions.

Key Responsibilities

• Lead and supervise daily international operations, including cross-border payments, digital wallets, and partner integrations.

• Ensure full compliance with AML/KYC, and other international financial regulations.

• Optimize operational workflows through automation and process improvements.

• Monitor and report on key metrics: transaction success rates, settlement times, operational errors, and cost efficiency.

• Collaborate with regional teams and partners to resolve issues quickly and maintain customer satisfaction.

• Mentor and develop your team to ensure operational excellence and accountability.

• Provide actionable insights to leadership to drive strategic decisions and operational scaling.

• Implement and monitor transactional safeguarding controls to protect client accounts and funds, ensuring secure processing of international transactions.

• Oversee operational controls related to account access, transaction approvals, and payment authorization workflows to minimize fraud and operational risks.

• Ensure segregation of duties, transaction monitoring, and reconciliation processes are properly implemented to safeguard client funds and maintain financial integrity.

• Investigate and escalate suspicious or irregular transaction activity in coordination with Compliance teams

Competencies

Education:

• Bachelor’s degree in finance, Business, Operations, or related field (Master’s preferred).

Experience:

• 5+ years in international fintech operations, cross-border payments, or global financial services.

Skills:

• Deep understanding of payment processing, AML/KYC regulations, and cross-border financial compliance.

• Strong leadership skills with proven team management experience.

• Analytical mindset with the ability to monitor KPIs and implement process improvements.

• Excellent communication and problem-solving skills.

• Ability to thrive in a fast-paced, high-growth environment.

• Willingness to travel internationally as needed.

To apply send an email to careers@joinzad.com

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## Requirements

Bachelor’s degree in finance, Business, Operations, or related field (Master’s preferred). 5+ years in international fintech operations, cross-border payments, or global financial services.

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