# Commercial & Operations Manager — Sigma International Tobacco Trading

Canonical: https://jobxdubai.com/jobs/li-4473434931-commercial-operations-manager
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 8,000 to 9,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-03
Apply: https://www.linkedin.com/jobs/view/commercial-operations-manager-at-sigma-international-tobacco-trading-4473434931?_l=en

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## Description

Company: Sigma International Tobacco Trading Co. L.L.C.

Location: Dubai, UAE

Employment: Full-time

Salary: AED 8,000–9,000 depending on experience

Role Overview

The Commercial & Operations Manager will act as the central point of coordination between management, the sales team, customers, warehouse/logistics, finance and external partners.

The position combines commercial operations, sales operations and general business coordination and requires someone capable of taking ownership rather than simply providing administrative support.

Key Responsibilities

• Oversee day-to-day sales operations and ensure the field sales team is following agreed targets, territories and actions.

• Maintain the company’s sales pipeline and CRM.

• Track active prospects, negotiations, account openings and outstanding actions.

• Act as the main internal point of coordination for the sales team, ensuring opportunities progress from initial contact through onboarding, first order and repeat business.

• Monitor sales-team activity and follow up on outstanding commitments and deadlines.

• Prepare quotations and approved commercial proposals.

• Coordinate customer onboarding and required documentation.

• Follow up on purchase orders and customer requirements.

• Coordinate customer orders, stock availability and deliveries.

• Liaise with warehouse and logistics providers.

• Maintain visibility over stock and incoming shipments.

• Coordinate with the accountant on operational and financial matters where required.

• Prepare regular sales, pipeline and operational updates for management.

• Identify delays, missed follow-ups and operational issues and ensure they are addressed.

• Keep agreed tasks progressing without constant management intervention.

• Coordinate between sales, customers, warehouse, logistics, accountant, marketing partners and management.

• Handle routine commercial and operational decisions within agreed authority levels.

Candidate Profile

• UAE experience in FMCG, distribution, wholesale, trading or commercial operations.

• Experience coordinating or overseeing sales teams and commercial pipelines.

• Experience with customers, orders, stock, warehouse operations and logistics.

• Strong organisational and follow-up skills.

• Commercially minded and able to take ownership.

• Confident holding team members accountable for actions and deadlines.

• Able to work independently and make sound day-to-day decisions.

• Strong Excel/Google Sheets capability.

• CRM, ERP or inventory-system experience is an advantage.

• Strong written and spoken English.

• Comfortable managing multiple priorities simultaneously.

• Reliable, proactive and capable of keeping operations moving without constant supervision.

• Comfortable working within the tobacco industry.

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