# Presales Engineer — IDEMIA Public Security

Canonical: https://jobxdubai.com/jobs/li-4473346270-presales-engineer
Location: Riyadh, Saudi Arabia
Type: full_time · Level: mid
Monthly salary: AED 8,820 to 11,760 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-02
Apply: https://www.linkedin.com/jobs/view/presales-engineer-at-idemia-public-security-4473346270?_l=en

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## Description

Job description:

• Support the Regional Sales Director during customer meetings and business development activities

• Deliver technical presentations, workshops and demonstrations of IDEMIA solutions

• Answer customer technical questions and articulate IDEMIA’s key differentiators

• Lead technical discovery sessions to understand customer requirements and business challenges

• Support Proof of Concept (POC) activities from planning through to completion

• Configure and deploy IDEMIA products and solutions for demonstrations and POCs

• Act as the primary technical contact for customers, partners and system integrators during evaluations and POCs

• Define solution architectures and recommend the most suitable products and services to meet customer requirements

• Prepare technical documentation, solution designs and customer presentations

• Work closely with Product Management to communicate customer feedback and market requirements

• Monitor competitor activity and industry trends and provide recommendations for product evolution

• Collaborate with Engineering, Product, Support and Sales teams to resolve technical issues

• Support project handover activities where required

• Provide accurate weekly and monthly activity reporting

• Travel across Saudi Arabia and the wider Middle East region as required

Profile description:

• 5+ years of experience in a customer-facing technical, integration, pre-sales or solutions engineering role

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering or a related discipline

• Experience working with biometric technologies, identity management, physical access control or security solutions

• Experience supporting customer demonstrations, technical workshops, proof of concepts (POCs) and solution design activities

• Strong understanding of solution architecture, systems integration principles and enterprise infrastructure environments

• Experience working within government, airport, transportation, public security or critical infrastructure environments is highly desirable

• Excellent troubleshooting, analytical and problem-solving skills

• Strong communication, presentation and stakeholder management skills, with the ability to engage both technical and non-technical audiences

• Experience working collaboratively with customers, partners and system integrators

Additional Information

• This role requires regular travel across Saudi Arabia and may require regional travel when supporting customer engagements, demonstrations and proof of concepts

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## Requirements

5+ years of experience in a customer-facing technical, integration, pre-sales or solutions engineering role; Bachelor's degree in Computer Science, Information Technology, Electronics Engineering or a related discipline; Experience working with biometric technologies, identity management, physical access control or security solutions; Experience supporting customer demonstrations, technical workshops, proof of concepts (POCs) and solution design activities; Strong understanding of solution architecture, systems integration principles and enterprise infrastructure environments; Experience working within government, airport, transportation, public security or critical infrastructure environments is highly desirable; Excellent troubleshooting, analytical and problem-solving skills; Strong communication, presentation and stakeholder management skills, with the ability to engage both technical and non-technical audiences; Experience working collaboratively with customers, partners and system integrators

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