# Operations Manager — Confidential

Canonical: https://jobxdubai.com/jobs/li-4472436769-operations-manager
Location: Kuwait City, Kuwait
Type: full_time · Level: mid
Monthly salary: AED 10,755 to 17,925 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-27
Apply: https://www.linkedin.com/jobs/view/operations-manager-at-confidential-4472436769?_l=en

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## Description

Operations Manager – Family Entertainment Center (FEC)

We are seeking an experienced FEC Operations Manager who has managed a venue’s day-to-day operations and understands its financial performance in detail. The successful candidate will help assess locations, build operating budgets, improve revenue, and deliver a safe and engaging guest experience.

Key responsibilities

• Oversee attractions, guest services, ticketing, parties, staffing, maintenance, and safety.

• Build and manage a detailed operating budget covering rent, payroll, maintenance, software, utilities, marketing, and other venue costs. Contribute to construction and fit-out budgets for new locations.

• Evaluate potential locations using footfall, catchment area, accessibility, competition, rental terms, space requirements, and projected returns. Present recommendations to leadership.

• Track tickets sold, ticket prices, party and group bookings, average spend, revenue by category, and seasonal demand. Use these figures to improve pricing, promotions, staffing, and capacity planning.

• Prepare monthly profit and loss reports, forecasts, and practical recommendations to improve profitability.

• Lead staff recruitment, scheduling, training, and performance management.

• Coordinate preventive maintenance and ensure attractions meet safety and service standards.

Requirements

• Proven operations management experience in a family entertainment center, indoor activity park, trampoline park, or comparable leisure venue.

• Direct responsibility for venue budgets, revenue reporting, and operating costs.

• Experience contributing to location selection or a new venue launch.

• Ability to explain the commercial performance of venues previously managed, using figures the candidate is authorized to share.

• Strong leadership, guest service, and problem-solving skills.

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## Requirements

Proven operations management experience in a family entertainment center, indoor activity park, trampoline park, or comparable leisure venue.
Direct responsibility for venue budgets, revenue reporting, and operating costs.
Experience contributing to location selection or a new venue launch.

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