# Operations Manager — NOYA Clinics - عيادات نويا

Canonical: https://jobxdubai.com/jobs/li-4471353097-operations-manager
Location: Riyadh, Saudi Arabia
Type: full_time · Level: senior
Monthly salary: AED 17,640 to 27,440 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-28
Apply: https://www.linkedin.com/jobs/view/operations-manager-at-noya-clinics-%D8%B9%D9%8A%D8%A7%D8%AF%D8%A7%D8%AA-%D9%86%D9%88%D9%8A%D8%A7-4471353097?_l=en

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## Description

Key Responsibilities

• Manage and oversee the daily operations of the clinic or healthcare facility.

• Develop and implement operational policies, procedures, and workflows.

• Supervise administrative, front-office, and support teams.

• Coordinate with medical departments to ensure smooth and efficient operations.

• Monitor staff performance, productivity, attendance, and staffing requirements.

• Prepare and monitor staff schedules and workforce allocation.

• Monitor patient flow, appointment management, and waiting times.

• Ensure an excellent patient experience and high customer service standards.

• Handle operational issues, patient complaints, and escalations.

• Monitor clinic performance against operational and financial KPIs.

• Analyze operational reports and identify areas for improvement.

• Control operational expenses and support cost-reduction initiatives.

• Monitor inventory, medical supplies, equipment, and facility requirements.

• Ensure compliance with healthcare regulations, internal policies, quality standards, and safety requirements.

• Coordinate with HR, Finance, Procurement, IT, and other departments to support business operations.

• Support recruitment, onboarding, training, and performance management activities.

• Identify operational risks and implement corrective and preventive actions.

• Lead continuous improvement initiatives to enhance efficiency and service quality.

• Prepare regular operational reports and present performance updates to senior management.

• Support business development initiatives and contribute to achieving revenue and growth targets.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or a related field.

• Proven experience in operations management, preferably within healthcare or medical facilities.

• Strong leadership and team-management skills.

• Excellent communication, organization, and problem-solving abilities.

• Strong knowledge of healthcare operations and regulatory requirements.

• Ability to analyze operational and financial data.

• Proficiency in Microsoft Office and healthcare management systems.

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## Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or a related field. Proven experience in operations management, preferably within healthcare or medical facilities. Strong leadership and team-management skills. Excellent communication, organization, and problem-solving abilities. Strong knowledge of healthcare operations and regulatory requirements. Ability to analyze operational and financial data. Proficiency in Microsoft Office and healthcare management systems.

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