# Head of Operations – Health & Beauty — Confidential

Canonical: https://jobxdubai.com/jobs/li-4471281760-head-of-operations-health-beauty
Location: Dubai, UAE
Type: full_time · Level: executive
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-29
Apply: https://www.linkedin.com/jobs/view/head-of-operations-%E2%80%93-health-beauty-at-confidential-4471281760?_l=en

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## Description

A leading UAE retail group is hiring a Head of Operations to lead operations for its Health & Beauty business, spanning a large, multi-site retail network across the UAE. This is a senior leadership role reporting into senior commercial leadership, responsible for end-to-end retail operations across the network.

Key Responsibilities

• Lead day-to-day retail operations to deliver sales, profitability, productivity, and customer experience targets across all locations

• Translate business strategy into operational execution plans, ensuring consistent implementation across the network

• Own operational KPIs including Sales, ATV, UPT, Conversion, Productivity, Inventory Accuracy, Availability, and Operating Costs

• Partner with Commercial and Supply Chain teams to improve product availability, stock rotation, and inventory health

• Ensure consistent execution of operating standards, SOPs, and regulatory/compliance requirements across all locations

• Lead operational readiness for new site openings, refurbishments, and business transformation projects

• Drive a customer-first culture and monitor service metrics and operational audits to improve customer satisfaction

• Lead, coach, and develop Area Managers and Store Management teams, drive succession planning and capability development

• Partner with HR on manpower planning, organizational effectiveness, and workforce capability

• Ensure full compliance with company policies, health & safety regulations, and statutory requirements, lead audit action plans

What We're Looking For

• Extensive experience in retail operations leadership within FMCG, health & beauty, or a related regulated retail sector

• Proven track record managing multi-site retail networks and driving topline growth through strong operational KPI ownership

• Strong people leadership experience, including managing Area Managers and Store Managers

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## Requirements

Extensive experience in retail operations leadership within FMCG, health & beauty, or a related regulated retail sector. Proven track record managing multi-site retail networks and driving topline growth through strong operational KPI ownership. Strong people leadership experience, including managing Area Managers and Store Managers

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