# Call Center agent — Linnk Group

Canonical: https://jobxdubai.com/jobs/li-4470699840-call-center-agent
Location: Doha, Qatar
Type: contract · Level: entry
Monthly salary: AED 3,531 to 7,063 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-23
Apply: https://www.linkedin.com/jobs/view/call-center-agent-at-linnk-group-4470699840?_l=en

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## Description

Greetigs from Linnk Group ,

Role:Inbound Support – Call Center Agent

Location: Doha, Qatar

Contract: Yearly Renewable Contract

About the Client

Our client is a leading telecom and ICT services provider in Qatar, offering voice, messaging, data, fixed communications, IoT, and managed ICT services to consumers and businesses.

Role & Responsibilities

• Handle inbound customer calls and service-related enquiries.

• Provide professional customer support and resolve queries effectively.

• Handle customer complaints and escalations.

• Provide accurate information regarding telecom services.

• Take and process customer orders accurately.

• Follow established call-handling and escalation procedures.

• Meet assigned service and performance targets.

• Maintain accurate customer information and follow quality standards.

Skills & Experience

• Experience as an Inbound Call Center Agent / Customer Support Representative, preferably in telecom.

• Strong customer service and communication skills.

• Arabic speaking is mandatory.

• Qatari/Gulf Arabic accent preferred.

• Good English communication skills.

• Customer-focused, disciplined, and target-oriented.

• Good computer and CRM/call-center system skills.

• Ability to work in a fast-paced customer service environment.

If the role of is of interest to you or if you have any referrals , please do share it to mohammed.naasim@linnk.com

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## Requirements

Experience as an inbound Call Center Agent / Customer Support Representative (preferably in telecom). Arabic speaking is mandatory. Good English communication skills. Strong customer service and communication abilities. Ability to work in a fast-paced, target-oriented environment. Proficient with CRM/call-center systems.

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