# Customer Service Manager — James Patrick

Canonical: https://jobxdubai.com/jobs/li-4469918543-customer-service-manager
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 15,000 to 25,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-21
Apply: https://www.linkedin.com/jobs/view/customer-service-manager-at-james-patrick-4469918543?_l=en

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## Description

Our client is a growing health and wellness brand.

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

Responsibilities

• Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth

• Establish performance benchmarks and hold team to those goals

• Resolve customer conflicts and handle escalation procedures

Qualifications

• Bachelor's degree or equivalent experience

• 3+ years' of customer service

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

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## Requirements

Bachelor's degree or equivalent experience; 3+ years' of customer service; Excellent written and verbal communication skills; Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

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