# Customer Service & Support Specialist — MalowRecruits

Canonical: https://jobxdubai.com/jobs/li-4469894573-customer-service-support-specialist
Location: Abu Dhabi, UAE (remote)
Type: full_time · Level: mid
Monthly salary: AED 9,000 to 14,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-21
Apply: https://www.linkedin.com/jobs/view/customer-service-support-specialist-at-malowrecruits-4469894573?_l=en

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## Description

We're looking for a Customer Service & Support Specialist to be the first point of contact for customers, offering timely and accurate help.

Key Responsibilities

• Answer customer questions via phone, email, and chat

• Troubleshoot and resolve issues efficiently

• Keep accurate records of customer interactions

• Spot recurring issues and report trends to management

• Support customer satisfaction and retention goals

Requirements

• Customer service experience preferred

• Strong communication and active listening

• Calm and professional under pressure

• Comfortable with support software and multitasking

• Reliable remote setup

Benefits

• Life insurance coverage

• Internet and utility reimbursement

• Performance bonuses

• Mental health days

• Equity or stock options

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## Requirements

Customer service experience preferred; Strong communication and active listening; Calm and professional under pressure; Comfortable with support software and multitasking; Reliable remote setup.

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