# Call Center Supervisor — V-Thru

Canonical: https://jobxdubai.com/jobs/li-4468586594-call-center-supervisor
Location: Kuwait City, Kuwait
Type: full_time · Level: mid
Monthly salary: AED 4,183 to 9,560 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-22
Apply: https://www.linkedin.com/jobs/view/call-center-supervisor-at-v-thru-4468586594?_l=en

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## Description

Role Description

This is a full-time on-site role for a Call Center Supervisor at V-Thru. The Call Center Supervisor will be responsible for managing the day-to-day operations of the call center, overseeing a team of customer service representatives, ensuring customer satisfaction, and analyzing call center performance. The Call Center Supervisor will also handle escalated customer inquiries and provide regular reports to management.

Qualifications

• Supervisory Skills and Team Management

• Customer Satisfaction and Communication

• Analytical Skills

• Experience in a call center or customer service role

• Proficiency in relevant call center software and tools

• Excellent problem-solving and decision-making abilities

• Strong leadership and interpersonal skills

• Ability to work well under pressure and meet targets

• Speak English & Arabic

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## Requirements

Supervisory Skills and Team Management; Customer Satisfaction and Communication; Analytical Skills; Experience in a call center or customer service role; Proficiency in relevant call center software and tools; Excellent problem-solving and decision-making abilities; Strong leadership and interpersonal skills; Ability to work well under pressure and meet targets; Speak English & Arabic

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