# Senior IT Support Engineer — Dicetek LLC

Canonical: https://jobxdubai.com/jobs/li-4468309840-senior-it-support-engineer
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 18,000 to 26,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-17
Apply: https://www.linkedin.com/jobs/view/senior-it-support-engineer-at-dicetek-llc-4468309840?_l=en

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## Description

Job Description

• Provide technical support for hardware, software, and network issues.

• Troubleshoot and resolve complex desktop and application problems.

• Manage and maintain end-user devices, including laptops, desktops, printers, and iOS devices.

• Support Windows/macOS, Outlook/O365, Intune/ ABM,JAMF, Next Think and common enterprise applications / basic understanding of security software and Active Directory.

• Support meeting room devices and coordinate with vendors/internal teams as needed.

• Mentor junior IT staff and provide technical guidance.

Qualification

Bachelor’s Degree in Information Technology, Computer Science, or a related field.

Experience

• 4–7 years of hands-on experience in IT Support / Desktop Support / End User Computing or similar role.

• Manage and maintain end-user devices, including laptops, desktops, printers, and iOS devices.

• Support Windows/macOS, Outlook/O365, Intune/ ABM, and common enterprise applications / basic understanding of security software and Active Directory.

Other Requirement

(eg:- UAE Driving License)

MAC / IOS exp. mandatory,

We are looking for a senior IT support Candidate with a valid driving license preferred because site visits and event support may be required.

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## Requirements

Bachelor’s Degree in Information Technology, Computer Science, or a related field. 4–7 years of hands-on experience in IT Support / Desktop Support / End User Computing or similar role. MAC / IOS experience is mandatory.

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