# Assistant Restaurant Manager — Mandarin Oriental

Canonical: https://jobxdubai.com/jobs/li-4465814216-assistant-restaurant-manager
Location: Muscat, Oman
Type: full_time · Level: lead
Monthly salary: AED 66,780 to 85,860 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-02
Apply: https://www.linkedin.com/jobs/view/assistant-restaurant-manager-at-mandarin-oriental-4465814216?_l=en

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## Description

Mandarin Oriental Muscat is looking for an Assistant Restaurant Manager to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities, and sweeping sea or mountain views.

Responsibilities

• Support the day-to-day management of the assigned Food & Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.

• Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.

• Ensure colleagues report for and complete their shifts according to scheduled working hours.

• Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.

• Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.

• Ensure all colleagues are familiar with correct billing and payment procedures.

• Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.

• Conduct daily briefings and participate in relevant operational and departmental meetings.

• Attend and actively participate in training sessions organized by Mandarin Oriental.

• Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.

• Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.

• Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.

• Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.

• Support the efficient and profitable operation of the assigned Food & Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.

• Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.

• Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.

• Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.

• Supervise Food & Beverage service by directing, supporting, and guiding colleagues throughout the operation.

• Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.

• Identify training and development needs within the team and provide coaching and on-the-job support.

• Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.

• Lead by example and promote Mandarin Oriental’s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.

• Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.

• Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.

• Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.

• Understand and communicate relevant upselling strategies to the team.

• Ensure food and beverages are presented and served according to Mandarin Oriental standards.

• Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.

• Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.

• Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.

• Build positive guest relationships and actively seek feedback to continuously improve service delivery.

• Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.

• Ensure the assigned Food & Beverage environment is maintained according to Mandarin Oriental standards.

• Foster positive colleague relations, teamwork, and effective communication within the team and across departments.

• Support a culture of accountability, collaboration, respect, and continuous improvement.

• Perform additional duties and special projects as assigned by the Restaurant Manager or Food & Beverage leadership.

Health, Safety & Compliance

• Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.

• Comply with local regulations and relevant food hygiene standards.

• Ensure HACCP and Safe & Sound procedures are consistently followed.

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