# Segmentation Head — Xebia

Canonical: https://jobxdubai.com/jobs/li-4458195382-segmentation-head
Location: Riyadh, Saudi Arabia
Type: full_time · Level: senior
Monthly salary: AED 32,000 to 60,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-26
Apply: https://www.linkedin.com/jobs/view/segmentation-head-at-xebia-4458195382?_l=en

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## Description

Xebia hiring an exciting leadership opportunity for a CVM / Segmentation Head position based in Riyadh, Saudi Arabia.

We are looking for a seasoned professional to lead the Customer Value Management (CVM) strategy across the customer lifecycle, including acquisition, cross-sell, retention, and win-back initiatives. This role will be responsible for driving customer growth, value optimization, revenue enhancement, campaign effectiveness, and segmentation strategies while collaborating with senior business stakeholders.

Key Requirements

• 8-10+ years of experience in CVM, Growth Strategy, Retail Banking, or Customer Lifecycle Management

• Strong expertise in customer segmentation, pricing, commercial levers, and revenue optimization

• Proven experience managing CVM KPIs, customer engagement campaigns, and experimentation frameworks

• Excellent stakeholder management and team leadership capabilities

• Prior experience in Retail Banking / Financial Services preferred

About Xebia

Xebia is a global consulting and technology company specializing in AI, Digital Transformation, Software Engineering, Cloud, Data, and Intelligent Automation. Founded in 2001, Xebia operates across multiple countries with a strong presence in Europe, APAC, the Middle East, and the Americas, helping organizations accelerate innovation and business growth through cutting-edge technology solutions.

You can learn more about Xebia here: https://xebia.com/

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## Requirements

8-10+ years of experience in CVM, Growth Strategy, Retail Banking, or Customer Lifecycle Management; Strong expertise in customer segmentation, pricing, commercial levers, and revenue optimization; Proven experience managing CVM KPIs, customer engagement campaigns, and experimentation frameworks; Excellent stakeholder management and team leadership capabilities; Prior experience in Retail Banking / Financial Services preferred

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