# Retail Sales Specialist — The Laundry Hub

Canonical: https://jobxdubai.com/jobs/li-4454115089-retail-sales-specialist
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 3,000 to 3,500 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-20
Apply: https://www.linkedin.com/jobs/view/retail-sales-specialist-at-the-laundry-hub-4454115089?_l=en

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## Description

Job description:

Retail Sales Expert — Laundry Hub

Pay: 3,000.00 (AED) - 3,500.00 (AED) per month

Duty Hours 12 Hours (11 hour work + 1 hour Break) + 1 day Rotational Off per week

Company Visa + Medical Insurance Provided - Other Benefits as per UAE Labour Law

Role Overview

We are looking for a dynamic and customer-focused Retail Sales Expert to join our front-line team. In this role, you will be the face of Laundry Hub — driving walk-in sales, upselling service packages, building lasting customer relationships, and ensuring a seamless in-store experience that reflects our brand standards.

Key Responsibilities

Sales & Revenue Generation

• Achieve monthly sales targets for laundry packages, express services, and add-ons (stain removal, fabric protection, alterations, etc.)

• Actively upsell and cross-sell premium service tiers and subscription/loyalty packages

• Convert walk-in enquiries into confirmed orders through consultative selling

Customer Experience

• Greet and assist customers in a warm, professional manner at all times

• Educate customers on garment care, service options, and turnaround timelines

• Handle complaints and service recovery promptly, escalating where necessary

• Ensure customer satisfaction is maintained at every stage of the service journey

Store Operations

• Process orders accurately using the POS/order management system

• Maintain cleanliness, visual merchandising standards, and product/service displays in the store

• Manage cash handling, receipts, and daily reconciliation

• Coordinate with the operations/backend team for order tracking and delivery updates

Customer Retention & Loyalty

• Enroll customers into loyalty/membership programs and follow up on renewals

• Conduct outbound calls or WhatsApp follow-ups on pending collections and repeat business

• Maintain an updated customer database and order logs

Reporting

• Provide daily/weekly sales reports to the Store Manager

• Flag recurring customer feedback or service issues to the management team

Qualifications & Requirements

• Minimum 3–4 years of retail sales or customer service experience (laundry, dry cleaning, hospitality, preferred)

• Bachelor's degree or diploma in Business, Hospitality, or a related field (preferred, not mandatory)

• Proficiency in English (spoken and written); Arabic or Hindi/Urdu is an advantage

• Hands-on experience with POS systems and basic MS Office / Google Sheets

• Strong interpersonal, communication, and persuasion skills

• Ability to work in a fast-paced retail environment, including weekends and public holidays

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## Requirements

Minimum 3–4 years of retail sales or customer service experience (laundry, dry cleaning, hospitality, preferred). Bachelor's degree or diploma in Business, Hospitality, or a related field (preferred, not mandatory). Proficiency in English (spoken and written); Arabic or Hindi/Urdu is an advantage. Hands-on experience with POS systems and basic MS Office / Google Sheets. Strong interpersonal, communication, and persuasion skills. Ability to work in a fast-paced retail environment, including weekends and public holidays.

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