# Customer Service Representative — K+S Group

Canonical: https://jobxdubai.com/jobs/li-4453875895-customer-service-representative
Location: Dubai, UAE
Type: full_time · Level: junior
Monthly salary: AED 9,000 to 15,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-20
Apply: https://www.linkedin.com/jobs/view/customer-service-representative-at-k%2Bs-group-4453875895?_l=en

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## Description

Your Responsibilities

As Customer Service Representative, you will play a key role in supporting our international fertilizer trading activities. You will coordinate documentation, invoicing, shipment follow-up and trade finance processes while ensuring excellent customer service and operational excellence.

Key responsibilities

• Invoicing and ERP transaction processing

• Export documentation management

• Order execution and shipment monitoring

• Customer communication and support

• Trade finance and Letter of Credit administration

• Coordination with suppliers, logistics providers, banks and internal departments

• Month-end support and reporting activities

• Process improvement and documentation compliance

YOUR PROFILE

Qualifications & Experience

• Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field

• 1-3 years of experience in customer service, logistics, shipping, documentation or international trade

• Experience with export documentation and Incoterms is advantageous

• Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus

• Strong organizational skills and attention to detail

• Proficiency in Microsoft Office and ERP systems

• Excellent communication skills in English

• Ability to work in an international and fast-paced trading environment

WE ENRICH YOUR LIFE

• A dynamic international working environment within the K+S Group

• Exposure to global trade, logistics and supply chain operations

• Career development opportunities within a growing regional organization

• Competitive compensation and benefits package

• Modern office location in Dubai JLT

Company Introduction

We are a global leader in the production and distribution of high-quality mineral fertilizers and specialty products for agriculture and industry. With a strong commitment to innovation, sustainability, and customer service, we support farmers, distributors, and industry partners worldwide in achieving reliable growth and long-term success. Our operations span across multiple regions, with a strong footprint in the Middle East, Africa and Asia.

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## Requirements

Qualifications & Experience: Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field; 1-3 years of experience in customer service, logistics, shipping, documentation or international trade; Experience with export documentation and Incoterms is advantageous; Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus; Strong organizational skills and attention to detail; Proficiency in Microsoft Office and ERP systems; Excellent communication skills in English; Ability to work in an international and fast-paced trading environment.

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