# IT Support Specialist - L2 Network Support — TASC Outsourcing

Canonical: https://jobxdubai.com/jobs/li-4453530356-it-support-specialist-l2-network-support
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-14
Apply: https://www.linkedin.com/jobs/view/it-support-specialist-l2-network-support-at-tasc-outsourcing-4453530356?_l=en

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## Description

Key Responsibilities:

• Administer Windows Server, Active Directory, Group Policy, DNS, DHCP.

• Manage Hyper-V virtualization and VM lifecycles.

• Monitor daily backups, run patch management, maintain DR documentation.

• Provide Level 2/3 technical support to end-users.

• Monitor Cisco Meraki firewalls (MX) and Client VPN.

• Support secure remote access via Ivanti Connect Secure VPN.

• Deploy security patches per corporate IT standards.

• Support SQL Server databases powering internal apps and BI.

• Troubleshoot SSIS packages and SSAS cubes.

• Update Power BI dashboards (DAX, drill-throughs, tooltips).

• Provide basic support for .NET web apps hosted on IIS.

• Monitor Python automation bots and SQL-based job scheduling.

Required Qualifications:

• 5+ years hands-on IT experience (multinational company experience a strong plus).

• Strong Windows Server / Active Directory / GPO / DNS / DHCP skills.

• Hands-on Hyper-V experience CCNA (or equivalent) — required.

• Microsoft certification(Azure Administrator, MCSA, MCSE, or equivalent) — required.

• Working SQL Server knowledge (queries, agent jobs, DB health checks).

• Enterprise backup administration (jobs, monitoring, test restores).

• IIS / .NET web app support experience.

• Comfortable using AI productivity tools (ChatGPT, Copilot, Claude, etc.) in daily IT work.

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## Requirements

5+ years hands-on IT experience (multinational company experience a strong plus). CCNA (or equivalent) — required. Microsoft certification (Azure Administrator, MCSA, MCSE, or equivalent) — required. Working SQL Server knowledge (queries, agent jobs, DB health checks) — required.

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