# Area Sales Manager — Carter & White

Canonical: https://jobxdubai.com/jobs/li-4449908489-area-sales-manager
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 18,000 to 30,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-05
Apply: https://www.linkedin.com/jobs/view/area-sales-manager-at-carter-white-4449908489?_l=en

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## Description

Job Title: Area Sales Manager – Dubai

Department: Retail Operations

Location: Dubai, UAE / IN & BETWEEN STORES

Reports To: Head of Retail / Retail Operations Director

About Carter & White

Carter & White is Dubai's homegrown luxury lifestyle fashion brand, inspired by modern elegance and contemporary living. With a growing network of boutiques across the UAE and internationally, we are committed to delivering exceptional customer experiences while maintaining the highest standards of luxury retail.

Role Summary

The Area Sales Manager is responsible for the commercial and operational performance of Carter & White boutiques across UAE. The role focuses on driving sales growth, maximizing profitability, ensuring operational excellence, developing high-performing store teams, and delivering an exceptional luxury customer experience.

The successful candidate will act as a business leader, coach, and brand ambassador, ensuring every store consistently exceeds financial and customer service expectations.

Key Responsibilities

Sales & Commercial Performance

• Deliver monthly, quarterly and annual sales targets across all assigned stores.

• Increase sales productivity through KPI management and performance coaching.

• Monitor daily sales performance and implement action plans where required.

• Drive conversion rate, average transaction value (ATV), units per transaction (UPT) and client retention.

• Identify business opportunities and local marketing initiatives to increase revenue.

• Ensure each store maximizes profitability while controlling expenses.

Retail Operations

• Ensure all stores comply with Carter & White operating standards.

• Conduct regular store visits and operational audits.

• Maintain excellence in merchandising, housekeeping and visual presentation.

• Ensure inventory accuracy and stock availability.

• Monitor shrinkage and implement loss prevention initiatives.

• Ensure compliance with company policies and procedures.

• Cross check merchandising and stock availability

People Leadership

• Lead, inspire and coach Store Managers and Assistant Managers.

• Recruit, train and develop future retail leaders.

• Conduct regular performance reviews and succession planning.

• Foster a culture of accountability, ownership and continuous improvement.

• Monitor staff productivity and optimize workforce planning.

Customer Experience

• Ensure every boutique delivers world-class luxury customer service.

• Drive CRM initiatives and customer retention strategies.

• Develop VIP client relationships.

• Resolve escalated customer concerns professionally.

• Monitor customer feedback and implement improvement initiatives.

Financial Management

• Manage store budgets and operating expenses.

• Analyze P&L performance and recommend corrective actions.

• Monitor payroll costs and productivity.

• Review weekly and monthly financial reports.

• Improve EBITDA through operational efficiencies.

Inventory & Merchandising

• Partner with Merchandising to optimize product assortment.

• Monitor stock rotation and replenishment.

• Reduce aged inventory.

• Ensure VM standards are consistently executed.

• Support seasonal launches and promotional activities.

Reporting & Analytics

• Prepare weekly and monthly business reviews.

• Analyze:

• Sales performance

• Store KPIs

• Labour productivity

• Customer retention

• Conversion

• ATV

• UPT

• Sell-through rates

• Recommend actions based on data.

• Weekly action plan

Health, Safety & Compliance

• Ensure all stores comply with UAE labour laws and company policies.

• Maintain safe working environments.

• Ensure security procedures are followed.

Key Performance Indicators (KPIs)

• Sales Achievement (% vs Target)

• Like-for-Like Sales Growth

• Gross Margin

• EBITDA

• Conversion Rate

• Average Transaction Value (ATV)

• Units Per Transaction (UPT)

• Customer Retention Rate

• CRM Enrolment

• Mystery Shopping Score

• Staff Turnover

• Employee Engagement

• Inventory Accuracy

• Shrinkage %

• Visual Merchandising Audit Score

• Store Compliance Score

Qualifications

• Master or Bachelor's degree in Business, Retail Management or related field.

• Minimum 10 years retail management experience.

• Minimum 3–5 years managing multiple luxury fashion stores.

• Proven record of exceeding sales targets.

• Strong financial and commercial acumen.

• Experience managing large retail teams.

• UAE retail experience preferred.

• Presentation Skills - driven by Action plans

Skills & Competencies

• Leadership & Coaching

• Luxury Retail Management

• Commercial Awareness

• Sales Strategy

• Financial Analysis

• Customer Relationship Management (CRM)

• People Development

• Negotiation

• Visual Merchandising

• Inventory Management

• Problem Solving

• Excellent communication skills

• Strong analytical skills

• Results-driven mindset

Reporting Structure

Brand Director / Head of Retail Operations

↓

Area Sales Manager (UAE)

↓

8 Store Managers

↓

Sales Associates

Success Profile

The ideal Area Sales Manager will:

• Lead by example and inspire high-performing teams.

• Consistently exceed sales and profitability targets.

• Build a strong clienteling culture across all stores.

• Develop future retail leaders within Carter & White.

• Make data-driven commercial decisions.

• Deliver an exceptional luxury customer experience.

• Uphold and strengthen the Carter & White brand standards in every boutique.

• Performance management

This role is ideal for an ambitious retail leader with a passion for luxury fashion, operational excellence, and people development, capable of managing a portfolio of eight boutiques while driving sustainable growth for Carter & White.

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## Requirements

Master or Bachelor's degree in Business, Retail Management or related field. Minimum 10 years retail management experience. Minimum 3–5 years managing multiple luxury fashion stores. Proven record of exceeding sales targets. Strong financial and commercial acumen. Experience managing large retail teams. UAE retail experience preferred. Presentation Skills - driven by Action plans.

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