# IT Support Engineer — Confidential

Canonical: https://jobxdubai.com/jobs/li-4447635708-it-support-engineer
Location: Abu Dhabi, UAE
Type: full_time · Level: senior
Monthly salary: AED 15,000 to 22,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-02
Apply: https://www.linkedin.com/jobs/view/it-support-engineer-at-confidential-4447635708?_l=en

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## Description

We’re excited to be partnering with a leading institution in the UAE that is building and scaling a digital-first, AI-enabled financial services organization. This is a great opportunity to join at an early stage and help shape the workplace technology, end-user support, and corporate IT systems that will support a growing organization.

As IT Support Engineer, you’ll play an important role in providing reliable day-to-day technology support across the business, helping colleagues stay productive while maintaining strong service, quality, and control standards. If you enjoy solving problems, supporting users, and working in a well-controlled technology environment, we’d love to hear from you.

Responsibilities

• Provide workplace technology support, end-user assistance, and corporate IT systems administration.

• Support the day-to-day delivery of IT Support across the organization.

• Help maintain high standards of quality, timeliness, user service, and operational control.

• Execute and continuously improve IT support processes, procedures, and records.

• Escalate risks and issues promptly to support a well-controlled environment.

• Support audits, reviews, and regulatory requests when required.

Requirements

• 6+ years of hands-on experience in IT Support or a closely related discipline.

• Experience working within banking, financial services, or a regulated environment is preferred.

• Strong understanding of workplace technology, end-user support, and corporate IT systems.

• Ability to deliver IT support work to defined standards and production quality.

• Strong problem-solving skills with a user-focused and service-minded approach.

• Comfortable working in a controlled environment with clear processes and documentation.

Ready to join us? Apply today and take the next step in your career.

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## Requirements

• 6+ years of hands-on experience in IT Support or a closely related discipline.
• Experience working within banking, financial services, or a regulated environment is preferred.
• Strong understanding of workplace technology, end-user support, and corporate IT systems.
• Ability to deliver IT support work to defined standards and production quality.
• Strong problem-solving skills with a user-focused and service-minded approach.
• Comfortable working in a controlled environment with clear processes and documentation.

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