# Customer Service Representative — Manpower Middle East

Canonical: https://jobxdubai.com/jobs/li-4446616650-customer-service-representative
Location: Dubai, UAE
Type: full_time · Level: junior
Monthly salary: AED 5,000 to 8,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-04
Apply: https://www.linkedin.com/jobs/view/customer-service-representative-at-manpower-middle-east-4446616650?_l=en

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## Description

We are seeking a Customer Service Representative to join a leading retail brand in Dubai. The ideal candidate will deliver exceptional customer experiences, support daily store operations, and uphold the company’s service standards.

Key Responsibilities

• Customer Support — Assist customers in-store and via phone/email, ensuring prompt and accurate responses.

• Issue Resolution — Handle complaints professionally and provide effective solutions.

• Sales Assistance — Support customers with product selection, availability checks, and purchase decisions.

• Store Operations — Maintain store cleanliness, stock displays, and assist with inventory checks.

• POS Handling — Process transactions, returns, and exchanges accurately.

• Customer Engagement — Build rapport with customers to enhance loyalty and repeat business.

Requirements

• Experience — Minimum 1–2 years in customer service, preferably in retail.

• Communication Skills — Strong verbal and written communication in English; Arabic is a plus.

• Technical Skills — Familiarity with POS systems and basic computer applications.

• Customer Focus — Ability to remain patient, empathetic, and solution‑oriented.

• Teamwork — Collaborative mindset with a positive attitude.

• Availability — Willingness to work shifts, weekends, and public holidays as required.

What We Offer

• Competitive salary and benefits

• Career growth opportunities within the retail sector

• A supportive and dynamic work environment

• Training and development programs

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## Requirements

Experience — Minimum 1–2 years in customer service, preferably in retail. Communication Skills — Strong verbal and written communication in English; Arabic is a plus. Technical Skills — Familiarity with POS systems and basic computer applications. Customer Focus — Ability to remain patient, empathetic, and solution‑oriented. Teamwork — Collaborative mindset with a positive attitude. Availability — Willingness to work shifts, weekends, and public holidays as required.

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