# Customer Service Representative -Emirati — AMS International UAE

Canonical: https://jobxdubai.com/jobs/li-4444281897-customer-service-representative-emirati
Location: Abu Dhabi, UAE
Type: full_time · Level: entry
Monthly salary: AED 6,000 to 6,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-23
Apply: https://www.linkedin.com/jobs/view/customer-service-representative-emirati-at-ams-international-uae-4444281897?_l=en

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## Description

Working Days: 5 Days from Office

Working hours: 6 Hours ( 5 hours + 1 hour lunch break)

Salary: AED 6,000 + NAFIS

Responsibilities:

Inbound Calls

1. Answer incoming calls on time and friendly manner.

2. Schedule orders as per the customer’s request.

3. Evaluate escalations and complaints of the callers and provide proper solutions.

4. Boost customer loyalty by offering a proper experience over the phone.

Emails

1. Handle emails and respond within 24 hours SLA.

2. Escalate customer complaints.

3. Respond to the needs of customers and provide personalized service

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