# IT Support Specialist — LEFTFIELD SOLUTIONS

Canonical: https://jobxdubai.com/jobs/li-4442838798-it-support-specialist
Location: Abu Dhabi, UAE
Type: full_time · Level: senior
Monthly salary: AED 12,000 to 12,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-27
Apply: https://www.linkedin.com/jobs/view/it-support-specialist-at-leftfield-solutions-4442838798?_l=en

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## Description

Job Description - 12,000 AED / month

Our client is a leading private investment and support office in Abu Dhabi. As part of its operations, the organisation supports a diverse portfolio of businesses and projects, including education environments. They are now seeking an experienced IT Support Specialist to provide hands-on technical support across their IT environment.

This is an on-site role supporting staff and students across the organisation’s IT environment. You will provide hands-on technical support across hardware, software, connectivity, user access, classroom technology and general IT-related issues.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, mobile devices and classroom technology

• Troubleshoot hardware, software, network, Wi-Fi and connectivity issues

• Manage user accounts, access permissions and password-related requests

• Support Microsoft 365, Windows and Active Directory environments

• Install, configure and maintain IT equipment and software

• Maintain accurate IT asset and support records

• Escalate complex technical issues where required

• Coordinate with external vendors when necessary

• Ensure user requests are resolved promptly and professionally

Requirements

• 6–8 years of experience in IT support, desktop support or helpdesk operations

• Strong knowledge of Windows, Microsoft 365, Active Directory and basic networking

• Experience supporting printers, Wi-Fi, audio-visual equipment and end-user devices

• Strong troubleshooting and problem-solving skills

• Excellent communication and customer-service skills

• Experience working within a school or education environment is preferred

• Relevant IT qualifications or certifications would be advantageous

This is an excellent opportunity for an experienced IT Support Specialist to join an established education organisation and play a key role in supporting the technology environment for staff and students.

Arabic speakers preferred

Please note: This is a fully on-site position based in the UAE.

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## Requirements

6–8 years of experience in IT support, desktop support or helpdesk operations
Strong knowledge of Windows, Microsoft 365, Active Directory and basic networking
Experience supporting printers, Wi-Fi, audio-visual equipment and end-user devices
Strong troubleshooting and problem-solving skills
Excellent communication and customer-service skills
Experience working within a school or education environment is preferred
Relevant IT qualifications or certifications would be advantageous

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