# Customer Service Representative - Hiring UAE Nationals — TASC Outsourcing

Canonical: https://jobxdubai.com/jobs/li-4440654025-customer-service-representative-hiring-uae-nationals
Location: Abu Dhabi, UAE
Type: full_time · Level: entry
Monthly salary: AED 5,000 to 8,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-16
Apply: https://www.linkedin.com/jobs/view/customer-service-representative-hiring-uae-nationals-at-tasc-outsourcing-4440654025?_l=en

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## Description

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Resolve customer complaints, concerns, and service requests while ensuring customer satisfaction.

• Provide accurate information about products, services, policies, and procedures.

• Process customer requests, orders, cancellations, refunds, and account updates.

• Escalate complex issues to the appropriate departments when necessary.

• Maintain accurate customer records and document all interactions in the CRM system.

• Follow up with customers to ensure issues have been resolved.

• Meet individual and team KPIs, including response time, resolution time, and customer satisfaction.

• Collaborate with internal teams to improve service quality and customer experience.

• Ensure compliance with company policies and service standards.

Qualifications

• Bachelor's degree or Diploma in any discipline.

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## Requirements

Bachelor's degree or Diploma in any discipline.

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