# Guest Relations Officer — TASC Outsourcing

Canonical: https://jobxdubai.com/jobs/li-4439980004-guest-relations-officer
Location: Abu Dhabi, UAE
Type: contract · Level: entry
Monthly salary: AED 3,500 to 3,500 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-15
Apply: https://www.linkedin.com/jobs/view/guest-relations-officer-at-tasc-outsourcing-4439980004?_l=en

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## Description

• Role - customer Service Represntative

• Contract - 6 Months

• Salary - 3500 AED

• Immediate Joiners only

Key Responsibilities

Customer Experience & Engagement

• Act as the primary point of contact for customers

• Ensure a positive and seamless customer journey across all touchpoints

• Proactively engage with customers to understand their needs and expectations

Issue Resolution & Support

• Handle customer queries, complaints, and escalations efficiently

• Ensure timely resolution of issues while maintaining service quality

• Coordinate with internal teams to resolve customer concerns

Customer Retention & Satisfaction

• Monitor customer satisfaction levels and take corrective actions

• Build strong relationships to improve retention and loyalty

• Identify at-risk customers and take proactive measures

Feedback & Improvement

• Collect customer feedback and share insights with relevant teams

• Recommend process improvements to enhance customer experience

Reporting & Tracking

• Maintain accurate records of customer interactions

• Track KPIs such as customer satisfaction (CSAT), response time, and resolution time

Regards

TASC Recruitment Team

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