# Director - Operations & Event Delivery — Qiddiya | القدية

Canonical: https://jobxdubai.com/jobs/li-4414700061-director-operations-event-delivery
Location: Riyadh, Saudi Arabia
Type: full_time · Level: lead
Monthly salary: AED 5,880 to 11,760 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/director-operations-event-delivery-at-qiddiya-%D8%A7%D9%84%D9%82%D8%AF%D9%8A%D8%A9-4414700061?_l=en

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## Description

Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project — it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up — Qiddiya is calling

Role Purpose

Lead the planning and execution of all event operations and site-wide delivery at Cultural and Heritage program, ensuring safe, efficient, and high-quality delivery of cultural programming, guest experience, and large-scale event operations in alignment with asset objectives

Key Responsibilities

Event Operations Planning & Delivery

• Lead end-to-end planning and execution of all event operations across Cultural and Heritage program, including the Festival and year-round programming

• Translate programming, marketing, and commercial plans into detailed operational delivery models

• Develop and manage event operations plans, schedules, and resource requirements

• Ensure seamless execution of all programming and activities in line with operational plans

Logistics, Site Readiness & Overlay

• Lead planning and execution of logistics, site readiness, and event overlay (temporary infrastructure, structures, utilities, and services)

• Ensure readiness of all operational infrastructure prior to opening and across event cycles

• Oversee site setup, dismantling, and transition between events or programming phases

• Coordinate movement planning including access, transport, parking, and crowd flows

Health, Safety & Security (HSE)

• Establish and enforce HSE and security frameworks across all operations

• Oversee crowd management planning, emergency response, and incident management protocols

• Ensure compliance with regulatory and authority requirements

• Coordinate with security agencies and government entities to ensure safe delivery

Guest Experience & On-Ground Delivery

• Ensure delivery of a high-quality, safe, and seamless visitor experience across all touchpoints

• Oversee guest flow, queue management, accessibility, and service standards

• Monitor on-ground performance and address operational issues in real time

Vendor & Operator Management

• Oversee management of all operational vendors, contractors, and service providers

• Ensure vendor performance meets operational, safety, and service standards

• Coordinate with procurement and contract management functions

Cross-Functional Integration & Feasibility

• Lead operational feasibility assessment of programming, commercial, and marketing initiatives

• Ensure alignment between programming requirements and operational capabilities

• Work closely with:

• Programming → feasibility and scheduling

• Commercial → activation requirements

• Marketing → campaign-driven demand

Asset & Site Coordination

• Coordinate closely with Asset & Site Management on facilities, maintenance, and infrastructure readiness

• Ensure operational alignment with permanent and temporary asset requirements

• Support long-term planning of site usage and capacity

Asset Management & Group Alignment

• Align operational plans with Asset Management direction and performance expectations

• Coordinate with Qiddiya Group functions and external authorities where required

• Provide operational input into planning, budgeting, and performance reviews

Performance Monitoring & Continuous Improvement

• Define and track operational KPIs including service levels, efficiency, and safety

• Monitor performance during events and identify improvement opportunities

• Implement continuous improvement initiatives across operations

Key Success Metrics

• Operational delivery against plan

• Visitor experience and satisfaction

• Health, safety, and security performance

• Efficiency of event execution

• Readiness and delivery of major events

Required Skills & Competencies

• Strong experience in large-scale event operations and delivery

• Ability to manage complex logistics and site operations

• Strong knowledge of crowd management and HSE standards

• Ability to operate in high-pressure, fast-paced environments

• Cross-functional coordination and execution capability

Requirements

• 12-15+ years of experience, with a significant portion in leadership roles overseeing large-scale operations and event delivery

• Proven experience in:

• Planning and delivering large-scale events, festivals, or destination operations with high visitor volumes

• Managing complex, multi-site or multi-zone environments involving diverse activities and stakeholders

• Leading end-to-end event operations, including planning, logistics, site readiness, and live delivery

• Strong experience in:

• Crowd management, HSE, and security operations within large public events

• Operational planning and logistics, including transport, access, and site movement

• Vendor and contractor management across multiple service lines

• Demonstrated ability to:

• Operate in high-pressure, real-time environments with critical decision-making responsibilities

• Manage and coordinate with government authorities, regulatory bodies, and security agencies

• Lead large, cross-functional operational teams and on-ground workforce

• Experience in:

• Pre-opening and activation phases of large-scale venues, events, or destinations (preferred)

• Transitioning from readiness to live operations and managing ongoing operational cycles

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## Requirements

12-15+ years of experience, with a significant portion in leadership roles overseeing large-scale operations and event delivery. Proven experience in: Planning and delivering large-scale events, festivals, or destination operations with high visitor volumes; Managing complex, multi-site or multi-zone environments involving diverse activities and stakeholders; Leading end-to-end event operations, including planning, logistics, site readiness, and live delivery. Strong experience in: Crowd management, HSE, and security operations within large public events; Operational planning and logistics, including transport, access, and site movement; Vendor and contractor management across multiple service lines. Demonstrated ability to: Operate in high-pressure, real-time environments with critical decision-making responsibilities; Manage and coordinate with government authorities, regulatory bodies, and security agencies; Lead large, cross-functional operational teams and on-ground workforce. Experience in: Pre-opening and activation phases of large-scale venues, events, or destinations (preferred); Transitioning from readiness to live operations and managing ongoing operational cycles.

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