# Key Account Manager — TruKKer

Canonical: https://jobxdubai.com/jobs/key-account-manager-dammam
Location: Dammam, Saudi Arabia
Type: full_time · Level: mid
Monthly salary: AED 14,700 to 27,440 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-24
Apply: https://www.trukker.com/opening?id=key-account-manager-dammam

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## Description

TruKKer is hiring a Key Account Executive to own and grow strategic enterprise relationships across the Kingdom of Saudi Arabia. This is a frontline commercial role focused on retaining, deepening, and expanding TruKKer's existing book of high-value B2B accounts across domestic and cross-border GCC corridors.

Key responsibilities:
- Own a portfolio of assigned enterprise key accounts across KSA — full lifecycle ownership from onboarding to renewal.
- Drive revenue and gross margin growth from existing accounts through upselling, cross-selling, and lane expansion.
- Build account-specific growth plans with clear monthly and quarterly revenue targets, and execute against them.
- Be the single point of contact for assigned clients — building deep, multi-level relationships with Supply Chain Heads, Logistics Managers, and Procurement teams.
- Conduct regular client review meetings (weekly / monthly / quarterly) covering performance, service improvements, and growth opportunities.
- Handle daily commercial activities — quotations, rate negotiations, contract renewals, RFQ responses, and tender submissions.

KPIs:
- Account portfolio revenue grown by 30–40% YoY through wallet-share expansion.
- Net retention of all assigned key accounts maintained at 95%+.
- New lanes / new BUs unlocked within at least 50% of assigned accounts.
- Client NPS / CSAT improved measurably across the portfolio.

Qualifications:
- Customer-first, commercially sharp, target-oriented account manager who thrives on building relationships AND closing business.
- Already operating in the KSA logistics or supply chain ecosystem — knows shippers, knows the lanes, knows the market.
- Strong execution discipline — every deal closed, every issue resolved, every client review delivered on time.
- Comfortable in a digital-first, fast-paced startup environment where things move quickly and accountability is high.

## Requirements

Customer-first, commercially sharp, target-oriented account manager who thrives on building relationships AND closing business. Already operating in the KSA logistics or supply chain ecosystem — knows shippers, knows the lanes, knows the market. Strong execution discipline — every deal closed, every issue resolved, every client review delivered on time. Comfortable in a digital-first, fast-paced startup environment where things move quickly and accountability is high.

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