# Track Lead - ServiceNow,JavaScript — HCLTech

Canonical: https://jobxdubai.com/jobs/hcl-178921-track-lead-servicenow-javascript
Location: Dubai, UAE
Type: full_time · Level: lead
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-10
Apply: https://careers.hcltech.com/job/Track-Lead-ServiceNow%2CJavaScript/178921-en_US/

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## Description

Job Description Track Lead - ServiceNow,JavaScript Others, Abu Dhabi Job Summary Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl Key Responsibilities Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl Skill Requirements Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl Other Requirements Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services,

## Requirements

Experience: 8+ years as a ServiceNow Consultant. Expertise in ServiceNow platform (ITSM, ITOM, integrations, workflows). Knowledge of ITIL best practices and banking compliance requirements. Ability to conduct gap assessments, identify process and technology inefficiencies, and drive automation and platform optimization aligned with banking and regulatory standards.

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