# Project Manager — HCLTech

Canonical: https://jobxdubai.com/jobs/hcl-171565-project-manager
Location: Dubai, UAE
Type: full_time · Level: lead
Monthly salary: AED 35,000 to 45,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-03
Apply: https://careers.hcltech.com/job/Project-Manager/171565-en_US/

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## Description

Job Description Project Manager Others, Abu Dhabi Job Summary Experience: 15–18 years Engagement: SAP Application Management Services (AMS) Customer: Defence-sector organization Location: United Arab Emirates (UAE) Role Type: Senior Technical-Functional Leadership Role Summary We are seeking an accomplished Senior SAP Lead with deep Manufacturing Execution System (MES) expertise to lead application management, production support, technical governance, and continuous improvement for a mission-critical SAP landscape. The role will own stable and secure integration between SAP S/4HANA or ECC and SAP or third-party MES platforms, ensuring production continuity, traceability, data integrity, controlled change, and measurable service performance within a highly regulated defence environment. Key Responsibilities Lead end-to-end SAP AMS delivery for manufacturing and MES-integrated processes, covering incidents, service requests, problems, changes, minor enhancements, releases, and operational improvements. Act as the senior design authority for integration across SAP S/4HANA or ECC, MES, shop-floor equipment, middleware, quality systems, warehouse systems, and other operational technology applications. Own critical incident resolution and major incident management, including business impact assessment, technical triage, stakeholder communication, workaround definition, root-cause analysis, and prevention plans. Direct Level 2 and Level 3 support teams; establish support procedures, knowledge articles, escalation paths, shift coverage, resource plans, and technical quality standards. Ensure reliable exchange of production orders, routings, bills of material, work instructions, confirmations, material consumption, goods movements, quality results, equipment status, labor data, serialization, and genealogy records. Review and approve solution designs, functional and technical specifications, integration mappings, custom developments, interfaces, test evidence, deployment plans, and rollback procedures. Lead proactive monitoring, performance tuning, interface reconciliation, batch-job governance, defect elimination, problem management, and automation of repetitive support activities. Coordinate with production, engineering, quality, supply chain, warehouse, cybersecurity, infrastructure, Basis, development, integration, and vendor teams. Maintain SLA and KPI performance, including availability, response and resolution time, backlog aging, change success rate, repeat-incident reduction, interface reliability, and service improvement benefits. Support disaster recovery, business continuity, audit readiness, access reviews, segregation of duties, vulnerability remediation, patching, and evidence retention. Manage service reviews, risk and issue registers, capacity planning, demand prioritization, release calendars, and executive reporting. Mentor consultants, improve cross-functional capability, and serve as the primary escalation point for complex SAP manufacturing and MES issues. SAP and MES Expertise Strong expertise in SAP manufacturing processes, with hands-on knowledge of SAP PP, PP-PI, MM, QM, PM, EWM or WM, and their integration with MES. Deep experience with SAP Manufacturing Execution, SAP Digital Manufacturing, SAP MII, or leading third-party MES products. Proven design and support experience for discrete, repetitive, or complex manufacturing processes, including production execution, work-in-progress, quality inspection, nonconformance, rework, traceability, serialization, and as-built records. Strong knowledge of SAP–MES integration using IDocs, BAPIs, RFCs, APIs, web services, OData, event or message-based interfaces, SAP Integration Suite, SAP Process Integration or Process Orchestration, or equivalent middleware. Ability to diagnose failures across SAP application, middleware, MES, databases, network, and shop-floor or operational technology layers. Working knowledge of custom ABAP developments, enhancements, forms, workflows, Fiori applications Key Responsibilities Experience with IT service management and monitoring platforms such as ServiceNow, SAP Solution Manager, SAP Cloud ALM, or equivalent tools. Defence -Sector and Security Responsibilities Operate in accordance with customer security policies, approved data-classification rules, least-privilege access, secure administration, and need-to-know principles. Ensure all changes are traceable, authorized, tested, documented, and supported by complete audit evidence. Support compliance with applicable UAE Information Assurance, data-protection, cybersecurity, export-control, and customer-mandated defence requirements. Apply secure-development and secure-integration practices, including privileged-access controls, encryption, logging, monitoring, vulnerability management, and controlled movement of data between enterprise and operational technology zones. Respect restrictions on data residency, remote access, removable media, offshore support, productio

## Requirements

Experience: 15–18 years. Senior SAP Lead with deep MES expertise. Hands-on knowledge of SAP PP, PP-PI, MM, QM, PM, EWM or WM, and their integration with MES. Deep experience with SAP Manufacturing Execution, SAP Digital Manufacturing, SAP MII, or leading third-party MES products. Experience with IT service management and monitoring platforms such as ServiceNow, SAP Solution Manager, SAP Cloud ALM, or equivalent tools. Defence-sector and security responsibilities; operate in accordance with customer security policies; ensure changes are traceable, authorized, tested, documented, and supported by audit evidence. UAE Information Assurance, data-protection, cybersecurity, export-control, and defence requirements familiarity.

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