# Expert Site Reliability Engineer — TAWANTECH

Canonical: https://jobxdubai.com/jobs/de110cb4-expert-site-reliability-engineer
Location: Riyadh, Saudi Arabia
Type: full_time · Level: senior
Monthly salary: AED 25,480 to 41,160 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-31
Apply: https://jobs.workable.com/view/tqsGFyf1TKjin7FCtmSyjY/expert-site-reliability-engineer-in-riyadh-at-tawantech

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## Description

Purpose:
To drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices.

Main Duties and Responsibilities:
- Define and implement advanced reliability engineering practices across critical technology services.
- Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets.
- Design automation to reduce manual operational activities and improve system resilience.
- Develop and enhance monitoring, observability, alerting, and incident detection capabilities.
- Lead technical analysis and resolution of complex production incidents.
- Conduct root-cause analysis and drive permanent corrective and preventive actions.
- Design solutions to improve system availability, scalability, capacity, and disaster resilience.
- Identify reliability risks and recommend architectural and engineering improvements.
- Drive performance engineering and capacity planning for critical services.
- Provide advanced technical guidance and mentorship on SRE practices.
- Promote automation and engineering approaches that reduce operational toil and improve service reliability.

## Requirements

QUALIFICATIONS & REQUIREMENTS
- Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field. 
- 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or related roles. 
- Strong experience in cloud platforms, Kubernetes, and production environments. 
- Strong knowledge of monitoring, observability, alerting, SLIs, SLOs, and reliability metrics. 
- Hands-on experience with automation, scripting, CI/CD, and Infrastructure as Code (Terraform). 
- Proven experience in complex incident management, troubleshooting, and Root Cause Analysis (RCA). 
- Strong understanding of high availability, scalability, performance engineering, capacity planning, and disaster recovery. 
- Experience driving reliability improvements and reducing operational toil through automation. 
- Strong analytical, problem-solving, and technical leadership skills. 
- Experience in Banking, FinTech, or Payment environments is preferred.

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