# Call Center Coordinator — Dallah Health

Canonical: https://jobxdubai.com/jobs/dd72bdee-call-center-coordinator
Location: Riyadh, Saudi Arabia
Type: full_time · Level: entry
Monthly salary: AED 2,940 to 4,410 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-05
Apply: https://careers.dallahhealth.com/jobs/call-center-coordinator-1781524164

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## Description

Role Purpose:
Responsible for presenting a professional Call Center services to achieve departmental goals and objectives.
Key Responsibilities:
- Manage outbound calls in a polite and professional manner.

- Ensure the customer satisfaction by performing necessary outbound calls related to appointments confirmation and cancellation.

- Perform reports that required by direct supervisor.

- Maintain and improve quality results by adhering to approved standards and guidelines.

- Communicate and confer with customers by using various web based tools.

- Execute effective communication skills to deal tactfully with different kinds of customers.

- Implements appropriate policies and procedures to achieve the Hospital’s goals and objectives in pursuit of Standards of Care, Quality / Performance Improvement

- Perform any other tasks within his/her competence as directed by the Call Center Manager.

Requirements:
Necessary Knowledge and Experience:
- 0 - 1 years of experience in the related field
Education and Certification Requirements:
- High school diploma or equivalent.

## Requirements

Necessary Knowledge and Experience:
- 0 - 1 years of experience in the related field
Education and Certification Requirements:
- High school diploma or equivalent.

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