# Technical Specialist — BlackStone eIT

Canonical: https://jobxdubai.com/jobs/cc43f574-technical-specialist
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-02-23
Apply: https://jobs.workable.com/view/rdY6fPG94MYyEfuiME8v9B/technical-specialist-in-dubai-at-blackstone-eit

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## Description

BlackStone eIT, a leader in the technology solutions space, is looking for a dedicated Technical Specialist to join our dynamic team. As a Technical Specialist, you will play a crucial role in providing expert technical support and solutions to our clients, ensuring the smooth operation and maintenance of our software products. This position requires a blend of technical expertise and strong problem-solving skills to meet our clients' diverse needs.

Responsibilities
- Provide technical support to clients, addressing inquiries and resolving issues promptly and efficiently.
- Collaborate with development teams to identify and troubleshoot software bugs and performance issues.
- Conduct system installations, configurations, and upgrades as necessary.
- Develop and maintain detailed documentation on system configurations, processes, and user guides.
- Assist in training end-users on software functionalities and best practices.
- Stay up-to-date with product updates and emerging technologies to provide informed recommendations to clients.
- Participate in project planning and execution to ensure alignment between technical solutions and client needs.

Benefits
- Paid Time Off
- Training & Development
- Performance Bonus

## Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field.
 - Minimum of 3 years of experience in a technical support or specialist role.
 - Proficiency in troubleshooting software applications, systems, and networks.
 - Solid understanding of database management and SQL.
 - Experience with software installation, configuration, and upgrade processes.
 - Strong analytical and problem-solving skills.
 - Excellent communication and interpersonal skills with a focus on customer service.
 - Ability to work independently as well as part of a collaborative team environment.
 - Familiarity with Agile methodologies is a plus.
 - Relevant certifications in technology (such as CompTIA, Microsoft, or Cisco) are a plus.

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