# Registration and Eligibility — Fakeeh Care Group

Canonical: https://jobxdubai.com/jobs/97b3a2aa-registration-and-eligibility
Location: Jeddah, Saudi Arabia
Type: full_time · Level: entry
Monthly salary: AED 3,920 to 5,880 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-06-11
Apply: https://careers.fakeeh.care/jobs/registration-and-eligibility-1781163980

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## Description

Key Responsibilities and Duties:
1. Patient Care:
- - Responsible for opening files for new patients.
- - Responsible for making patient appointments (including cancellations and rescheduling).
- - Responsible for registering patients upon arrival for appointment.
- - Responsible for informing other members of healthcare team when walk-in patient arrive.
- - Responsible for checking that all valid documents are current, available and scanned into the system including insurance approvals.
- - Responsible for answering phone at their assigned desk/reception.
- - Responsible for receiving and handling cash payments.
- Responsible for preparing and totaling all bills then handover to the Insurance and finance coordinator and accurate balance of all transactions carried out during the shift

2. Call Center Functions:
- Answering phone calls through call center line
- Transferring calls to relevant department
- Contacting physicians to confirm duties from OPD Calendar

3. Other duties as assigned within the scope of responsibility and requirements of the job.

Requirements:
Job Requirements
Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and all other staff.
Experience:
0 – 2 years’ experience in a customer service related field preferable
Education:
Bachelor Degree in Business Administration or related field.
Language:
Excellent command of oral and written English and Arabic.
Licenses / Certifications:
N/A

## Requirements

Job Requirements
Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and all other staff.
Experience: 
0 – 2 years’ experience in a customer service related field preferable
Education:
Bachelor Degree in Business Administration or related field.
Language:
Excellent command of oral and written English and Arabic.
Licenses / Certifications:
N/A

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