# E-Commerce Operations Coordinator — webook.com

Canonical: https://jobxdubai.com/jobs/8903bfc5fa-e-commerce-operations-coordinator
Location: Riyadh, Saudi Arabia
Type: full_time · Level: junior
Monthly salary: AED 5,880 to 8,820 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-01-13
Apply: https://apply.workable.com/j/8903BFC5FA

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## Description

The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.

Key Responsibilities:
- Oversee daily order processing and ensure timely delivery.
- Coordinate with logistics and suppliers for stock and shipment updates.
- Maintain accurate product data, stock levels, and pricing on the website.
- Support customer service with order, refund, and delivery queries.
- Track inventory and flag shortages or delays to management.
- Generate daily, weekly, and monthly reports on operations and KPIs.
- Ensure operational workflows meet internal SLAs and quality standards.
Requirements
- Bachelor’s degree in Business, Supply Chain, or related field.
- 1–3 years of experience in e-commerce operations or fulfillment.
- Excellent organizational and multitasking skills.
- Strong Excel skills and familiarity with e-commerce tools.
- Detail-oriented, proactive, and customer-focused.

## Requirements

Bachelor’s degree in Business, Supply Chain, or related field. 1–3 years of experience in e-commerce operations or fulfillment. Excellent organizational and multitasking skills. Strong Excel skills and familiarity with e-commerce tools. Detail-oriented, proactive, and customer-focused.

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