# Outlet Supervisor — Kempinski Hotels

Canonical: https://jobxdubai.com/jobs/579539-outlet-supervisor
Location: Doha, Qatar
Type: full_time · Level: lead
Monthly salary: AED 8,072 to 12,108 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-03
Apply: https://kempinski.pinpointhq.com/en/postings/e1e26bfc-6a89-4e11-93e7-77327ead8612

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## Description

Marsa Malaz Kempinski, The Pearl - Doha

The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.

Key Responsibilities

Shift Management & Customer Service
- Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.
- Resolve customer complaints and service issues with speed and a positive attitude.
- Monitor service speed, food presentation, and table turnover to maintain high standards.
- Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.

Team Leadership & Training
- Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.
- Train new hires on service protocols, menu items, and point-of-sale (POS) systems.
- Provide real-time feedback and coaching to team members during service.
- Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.

Operations & Compliance
- Ensure full compliance with food safety, sanitation, and alcohol service regulations.
- Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.
- Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.

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