# Call Center Agent — American Hospital Dubai

Canonical: https://jobxdubai.com/jobs/5060-call-center-agent
Location: Dubai, UAE
Type: full_time · Level: entry
Monthly salary: AED 3,500 to 6,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-23
Apply: https://fa-epvs-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5060/apply/email

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## Description

Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates booking of appointments to optimize clinic function. Supports the successful achievements of Clinic Operations strategic goals. Executes the scope of services of each Clinic represented and will aid in directing the patients to the most proper clinic for their specific needs.

## Requirements

High school graduate

PROFESSIONAL EXPERIENCE:

 Excellent English and Arabic verbal/written communication skills
 Basic computer literacy
 Exposure to/experience with customer service principles
 Medical Terminology/or exposure to a medical environment
 Knowledge of adequate Medical Terminology
 Demonstrate computer literacy and efficiency
 Previous operator or call centre experience is preferable

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