# Dispatch Agent — Ninja

Canonical: https://jobxdubai.com/jobs/4ef89f59f1-dispatch-agent
Location: Riyadh, Saudi Arabia
Type: full_time · Level: entry
Monthly salary: AED 4,900 to 7,840 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-24
Apply: https://apply.workable.com/j/4EF89F59F1

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## Description

We are looking for a Dispatch Agent to support fast-paced last-mile delivery operations. The role is responsible for coordinating and monitoring orders from pickup to customer delivery, ensuring efficient dispatching, timely deliveries, and quick resolution of operational issues.

Responsibilities
- Coordinate and dispatch orders to delivery partners efficiently.
- Monitor active deliveries and ensure orders are delivered within the expected timeframe.
- Communicate with delivery partners and internal teams to ensure smooth operations.
- Track order status and take immediate action on delayed, cancelled, or problematic orders.
- Resolve operational issues and escalate critical cases when required.
- Follow up on delivery performance and ensure service-level targets are met.
- Maintain accurate dispatch and delivery records.
- Support daily operations and contribute to improving delivery efficiency and customer experience.
Requirements
- 0–3 years of experience in dispatch, logistics, delivery operations, or a related field.
- Strong communication and coordination skills.
- Ability to work in a fast-paced, time-sensitive environment.
- Strong problem-solving and multitasking abilities.
- Good attention to detail.
- Basic computer skills and ability to work with operational systems.
- Good command of English; Arabic is a plus.
- Willingness to work in shifts, including weekends when required.

## Requirements

0–3 years of experience in dispatch, logistics, delivery operations, or a related field. Good command of English; Arabic is a plus. Willingness to work in shifts, including weekends when required.

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