# Team Leader (Fulfillment) — Salasa

Canonical: https://jobxdubai.com/jobs/2b5c9510-02fb-48ff-ab5d-f5d639e87bb1-team-leader-fulfillment
Location: Riyadh, Saudi Arabia
Type: full_time · Level: mid
Monthly salary: AED 6,860 to 9,800 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2025-05-29
Apply: https://www.jisr.net/en/salasa/careers/2b5c9510-02fb-48ff-ab5d-f5d639e87bb1?host=1

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## Description

About the company
Salasa is a leader in the logistics and supply chain solutions for e-Commerce merchants. Over the past years Salasa has worked with over 500 brands across 15 categories.
Salasa has a vision " To be a leading eCommerce enabler delivering innovative and value driven solutions through a simplified supply chain.".
And a mission " To build and shape the future of eCommerce in the region by providing innovative and sustainable end to end products and solutions.” ​
We operate with four core values:
Innovation.
Customer-centricity.
Scalability.
Integrity.
Salasa has two sets of offerings:
A. Offline:
Mega fulfillment centers: large-scale facilities to receive stocks of our clients, store them, prepare orders and dispatch them.
Darstores: small warehouses distrubuted across main cities to do on-demand delivery and two-hour delivery.
Last mile delivery: through our own subsidiary or aggregator option.
Bonded-zones (new): custom-free areas where merchants can store their products withouth the need for licenses and registrations.
Cross-border (new): enabling merchants from anywhere in the world to ship to anywhere in the world.
B. Online: Salasa One (order management system) with integrations with online web stores such as Zed, Salla and Shopify and with warehouse management systems and transport management system. This is the one-stop-shop for our clients to manage their processes and supply chain end-to-end.
Key Responsibilities:
Supervise and manage the full shift operations, ensuring all tasks are executed efficiently.
Monitor key operational KPIs such as pick, stow, and dispatch SLAs.
Resolve day-to-day inbound and outbound challenges to maintain workflow continuity.
Utilize laptops and basic Excel functions effectively; familiarity with Amazon tools is a plus.
Coach and provide constructive feedback to associates to drive performance and adherence to standards.
Oversee customer and vendor return processes.
Manage ASIN consolidation and enforce proper inventory storage protocols.
Qualifications:
Bachelor’s degree or equivalent.
Minimum 2 years of experience in a fulfillment or warehouse environment , preferably in a leadership role.
Proficiency in Excel, Outlook , and strong reporting and communication skills .
Good command of English (written and spoken).
Problem-solving mindset with attention to operational details

## Requirements

Bachelor’s degree or equivalent
Minimum 2 years of experience in a fulfillment or warehouse environment, preferably in a leadership role
Proficiency in Excel, Outlook, and strong reporting and communication skills
Good command of English (written and spoken)

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