# Emirati Talent - Senior Associate, Customer Relations Management - Tilal Al Ghaf — Majid Al Futtaim

Canonical: https://jobxdubai.com/jobs/22103-emirati-talent-senior-associate-customer-relations-management-tilal-al-ghaf
Location: Dubai, UAE
Type: full_time · Level: senior
Monthly salary: AED 18,000 to 24,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-23
Apply: https://careers.majidalfuttaim.com/global/en/job/22103/apply

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## Description

JOB TITLE Emirati Talent- Senior Associate, Customer Relations Management | Majid Al Futtaim - Development

The Senior Associate, Customer Relations Management will manage post-handover customer concerns during the Defects Liability Period, ensuring issue resolution within SLAs and delivery standards. The role involves customer interaction, coordination with internal teams and contractors, and maintaining customer satisfaction through effective case management and reporting. ROLE PROFILE

At Majid Al Futtaim, we\u2019re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.

We\u2019re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.

Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.

Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

JOB TITLE Emirati Talent- Senior Associate, Customer Relations Management | Majid Al Futtaim - Development

The Senior Associate, Customer Relations Management will manage post-handover customer concerns during the Defects Liability Period, ensuring issue resolution within SLAs and delivery standards. The role involves customer interaction, coordination with internal teams and contractors, and maintaining customer satisfaction through effective case management and reporting. ROLE PROFILE

At Majid Al Futtaim, we\u2019re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.

We\u2019re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.

Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.

Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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