# Human Resources Manager — IHG Hotels & Resorts

Canonical: https://jobxdubai.com/jobs/168941-human-resources-manager
Location: Kuwait City, Kuwait
Type: full_time · Level: mid
Monthly salary: AED 11,950 to 21,510 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-21
Apply: https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/168941/apply/email

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## Description

A Little Taste of your Day to Day

Every day is different, but you’ll mostly be:

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Lead the hotel’s Human Resources function, partnering with the General Manager and Department Heads to deliver the people strategy and support overall business objectives.

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Manage recruitment, selection, onboarding and workforce planning, ensuring the hotel attracts, develops and retains the right talent while maintaining appropriate staffing levels.

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Oversee colleague relations, providing guidance on performance, grievances, disciplinary matters, investigations and workplace concerns while ensuring fairness, confidentiality and consistency.

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Drive colleague engagement, recognition and wellbeing, including colleague surveys, action plans, Town Halls, recognition programmes, celebrations and initiatives that strengthen workplace culture.

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Lead performance and talent management, including performance reviews, succession planning, internal development, promotions, transfers, cross-training and career development.

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Partner with Learning & Quality to identify training and development needs, ensuring mandatory learning, leadership development and hotel training initiatives are effectively delivered.

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Oversee payroll-related HR processes, attendance, leave, benefits and colleague movements, ensuring information is accurate, properly authorised and processed on time.

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Ensure compliance with Kuwait Labour Law, government requirements, IHG policies and brand standards, working closely with Government Relations on work permits, residency and other colleague documentation.

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Manage HR policies, colleague records, audits and compliance requirements, maintaining accurate documentation and ensuring corrective actions are completed when required.

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Monitor headcount, manpower productivity, HR budgets and labour costs, working with Department Heads on vacancy management, scheduling, cross-deployment and effective workforce utilisation.

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Prepare and analyse key HR reports and people metrics, including headcount, vacancies, turnover, absenteeism, leave, recruitment and engagement, using insights to support management decisions.

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Champion IHG's inclusive culture and responsible business commitments, supporting Giving for Good, community partnerships, local talent development and other colleague initiatives.

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Oversee the complete colleague lifecycle, from recruitment and onboarding through development, engagement and recognition to resignation, transfer or separation.

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Lead, coach and develop the HR team, ensuring a professional, approachable and efficient HR service for all colleagues.

What we need from you

Ideally, you’ll have some or all of the following:

• Diploma or Bachelor’s degree in Human Resources, Business Administration, Hospitality Management or a related field.

• 3 years previous experience in Human Resources, administration or hotel operations; previous hotel HR experience is an advantage.

• Good understanding of general HR processes including recruitment, onboarding, attendance, payroll support and colleague relations.

• Knowledge of Kuwait Labour Law and local employment practices is an advantag

## Requirements

- Diploma or Bachelor’s degree in Human Resources, Business Administration, Hospitality Management or a related field. - 3 years previous experience in Human Resources, administration or hotel operations; previous hotel HR experience is an advantage. - Good understanding of general HR processes including recruitment, onboarding, attendance, payroll support and colleague relations. - Knowledge of Kuwait Labour Law and local employment practices is an advantage.

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