# Receptionist - InterContinental Riyadh — IHG Hotels & Resorts

Canonical: https://jobxdubai.com/jobs/168445-receptionist-intercontinental-riyadh
Location: Riyadh, Saudi Arabia
Type: full_time · Level: entry
Monthly salary: AED 3,430 to 5,390 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-09
Apply: https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/168445/apply/email

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## Description

Day-to-Day Tasks

• Welcome and greet guests in a warm and professional manner.

• Handle guest check-in and check-out procedures efficiently.

• Verify guest information and ensure all registration details are accurate.

• Process room payments, deposits, and other guest transactions.

• Handle guest requests, inquiries, and complaints professionally.

• Provide information about hotel facilities, services, restaurants, and local attractions.

• Manage room assignments and coordinate with Housekeeping regarding room status.

• Handle telephone calls, emails, and guest messages promptly.

• Assist guests with reservations, modifications, and cancellations.

• Monitor arrivals, departures, VIP guests, and special requests.

• Maintain accurate guest records and update the hotel system accordingly.

• Coordinate with other departments to ensure guest requests are followed up.

• Prepare and review daily reports and handover information.

• Ensure the reception area is clean, organized, and presentable.

• Follow hotel policies, procedures, and InterContinental service standards.

• Handle guest keys and ensure proper key control procedures are followed.

• Assist with luggage arrangements and transportation requests when required.

• Maintain confidentiality of guest information.

• Follow cash handling, security, health, and safety procedures.

• Promote hotel services and facilities when appropriate.

• Support colleagues and other departments during busy periods.

• Attend daily briefings and communicate important guest information to the team.

• Complete all assigned tasks and ensure a proper handover at the end of the shift

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