# Recreation Receptionist - InterContinental Abu Dhabi — IHG Hotels & Resorts

Canonical: https://jobxdubai.com/jobs/167519-recreation-receptionist-intercontinental-abu-dhabi
Location: Abu Dhabi, UAE
Type: full_time · Level: entry
Monthly salary: AED 6,000 to 9,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-19
Apply: https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/167519/apply/email

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## Description

At InterContinental Abu Dhabi, we are passionate about creating memorable experiences through genuine hospitality, thoughtful service, and attention to detail. We are currently looking for a warm, confident, and service-oriented Recreation Receptionist to join our Recreation team.

A little taste of your day-to-day:

As a Recreation Receptionist, you will be the first point of contact for guests visiting our recreation facilities. You will create a warm welcome, provide accurate information about our facilities and services, and ensure guest enquiries, bookings, and requests are handled efficiently and professionally.

• Welcoming guests and members warmly and creating a positive first impression.

• Providing clear and accurate information about recreation facilities, operating hours, activities, services, and hotel offerings.

• Handling guest enquiries in person and over the telephone in a professional and friendly manner.

• Managing reservations and bookings for recreation facilities, activities, and services where applicable.

• Maintaining accurate records of guest and member access, bookings, and other relevant information.

• Assisting guests with registration procedures and explaining recreation guidelines and facility information.

• Recognizing returning guests and members and providing personalized service wherever possible.

• Anticipating guest needs and proactively offering assistance.

• Handling guest feedback and concerns professionally and escalating matters to the appropriate supervisor when required.

• Processing payments and maintaining accurate records in accordance with hotel procedures, where applicable.

• Maintaining the reception desk and surrounding guest areas in a clean, organized, and welcoming condition.

• Coordinating closely with Recreation Attendants, Lifeguards, Housekeeping, Engineering, Security, Front Office, and other departments to ensure smooth operations.

• Maintaining up-to-date knowledge of hotel facilities, restaurants, promotions, activities, and special events.

• Supporting the Recreation team with daily administrative requirements when needed.

• Following all health, safety, hygiene, security, and emergency procedures.

• Maintaining guest privacy and confidentiality at all times.

• Maintaining professional grooming and presentation standards.

• Demonstrating IHG values through positive, genuine, and professional interactions with guests and colleagues.

What we need from you:

• Previous experience as a Receptionist, Recreation Receptionist, Guest Service Agent, or in a similar guest-facing hospitality role.

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## Requirements

Previous experience as a Receptionist, Recreation Receptionist, Guest Service Agent, or in a similar guest-facing hospitality role.

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