# Lobby Hostess - InterContinental Abu Dhabi — IHG Hotels & Resorts

Canonical: https://jobxdubai.com/jobs/167493-lobby-hostess-intercontinental-abu-dhabi
Location: Abu Dhabi, UAE
Type: full_time · Level: entry
Monthly salary: AED 7,000 to 11,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-08-19
Apply: https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/167493/apply/email

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## Description

At InterContinental Abu Dhabi, we are passionate about creating memorable experiences for our guests through genuine hospitality, thoughtful service, and attention to detail. We are currently looking for a warm, confident, and service-oriented Lobby Hostess to join our team and be part of creating exceptional first impressions for our guests.

A little taste of your day-to-day:

As a Lobby Hostess, you will be one of the first points of contact for our guests and an important ambassador for InterContinental Abu Dhabi. You will create a welcoming atmosphere in the lobby, assist guests with their needs, and work closely with the Front Office, Concierge, Guest Relations, and other hotel teams to ensure a seamless guest experience.

• Welcoming and greeting guests warmly upon arrival and throughout their stay.

• Maintaining a visible and approachable presence in the hotel lobby.

• Assisting guests with general enquiries, directions, hotel facilities, restaurants, and services.

• Recognizing returning guests, VIPs, and IHG One Rewards members and supporting the delivery of personalized experiences.

• Anticipating guest needs and proactively offering assistance whenever required.

• Supporting the arrival and departure experience, particularly during busy periods.

• Coordinating closely with Front Office, Concierge, Bell Desk, Guest Relations, Housekeeping, Food & Beverage, and other departments to respond to guest requests.

• Providing guests with information about hotel facilities, dining options, promotions, events, and local attractions.

• Assisting guests with restaurant enquiries and reservations when required.

• Handling guest feedback and concerns professionally and ensuring they are communicated to the appropriate team member for prompt follow-up.

• Ensuring the lobby and guest-facing areas remain welcoming, organized, and presentable at all times.

• Paying attention to guest preferences and special occasions to help create thoughtful and memorable experiences.

• Supporting VIP arrivals, group movements, special events, and other hotel activities when required.

• Maintaining professional grooming and presentation standards at all times.

• Demonstrating IHG values through positive, genuine, and professional interactions with guests and colleagues.

What we need from you:

• Previous experience in a guest-facing role within a luxury hotel or hospitality environment.

• Experience in Front Office, Guest Relations, Concierge, or a similar position would be an advantage.

• Excellent communication and interpersonal skills.

• A warm, confident, ap

## Requirements

What we need from you:
- Previous experience in a guest-facing role within a luxury hotel or hospitality environment.
- Experience in Front Office, Guest Relations, Concierge, or a similar position would be an advantage.
- Excellent communication and interpersonal skills.
- A warm, confident, and approachable demeanor (incomplete in posting).

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