# Duty Manager @ Hotel Indigo Dubai Downtown — IHG Hotels & Resorts

Canonical: https://jobxdubai.com/jobs/165310-duty-manager-hotel-indigo-dubai-downtown
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 18,000 to 26,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-06
Apply: https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/165310/apply/email

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## Description

About Us

A little curiosity can take you anywhere. So, at Hotel Indigo Dubai Downtown, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.

And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo Dubai Downtown, we’re excited to meet spirited characters who can delight the most curious guests.

Your Day to Day

As a Duty Manager, you will be front and centre of our stage, actively working to aid the Guest Experience by building connections with our guests and being imaginative to craft wonderful memories.

You will be someone who likes to get to know people, able to start a conversation and socialise with our guests and colleagues. You will establish and develop personal contact with our guests with the ultimate aim of enhancing the feeling of comfort, warmth and care throughout their stay.

This role will perpetuate the Hotel Indigo Dubai Downtown’s neighbourhood story and strong service culture for the Front Office Department. You will inspire colleagues to become experts of the local attractions, helping curate authentic experiences and recommendations for guests to create memories that will last a lifetime.

Your duties will include assisting the Guest Experience Manager – Front Office in representing the brand by successfully administering and executing all front office operations daily. You will be responsible for proactive lobby management as well as a consistent, passionate approach to exceptional guest experience. You’ll also champion the individuality of colleagues and foster a work environment of care, empowerment, and recognition.

The role will require frequent liaison will all departments to ensure a seamless guest experience.

What We Need from You

This is a great opportunity for talented hospitality professionals to step up in their career and experience a new challenge in a trendy lifestyle brand.

We’re looking for a Duty Manger with a minimum of 2 years’ experience in a similar role in hotel operations. Ideally, you’ll have worked within a boutique or lifestyle hotel.

## Requirements

This is a great opportunity for talented hospitality professionals to step up in their career and experience a new challenge in a trendy lifestyle brand. We’re looking for a Duty Manager with a minimum of 2 years’ experience in a similar role in hotel operations. Ideally, you’ll have worked within a boutique or lifestyle hotel.

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