# UAE National | Guest Relations Officer | Al-Futtaim Automotive | Honda & TE | Dubai — Al-Futtaim Group

Canonical: https://jobxdubai.com/jobs/1445630133-uae-national-guest-relations-officer-al-futtaim-automotive-honda-te-dubai
Location: Dubai, UAE
Type: full_time · Level: junior
Monthly salary: AED 9,000 to 12,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-08
Apply: https://www.afuturewithus.com/talentcommunity/apply/1445630133/?locale=en_GB

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## Description

Overview Of The Role:

- The Sales Executive for Certified Pre Owned Units is responsible for achieving sales targets with retained gross margins while maximizing the uptake of Finance and Insurance products, trade-ins, and accessory sales. The role requires maintaining high standards of customer satisfaction and Net Promoter Scores (NPS) throughout the sales journey. The Sales Executive acts as a key point of contact for customers, facilitating a one-stop offer and ensuring the achievement of branch sales and F&I targets.

What You Will Do:

Sales Achievements

- Achieve monthly unit sale targets by guiding customers through a structured sales journey.
- Maximize retained gross margins on unit sales to maintain branch profitability.

Product Sales

- Achieve monthly Finance and Insurance (F&I) product sales targets.
- Achieve the set trade-ins and Dealer Installed Options (DIO) accessories sales targets.

Customer Engagement

- Promote effective referrals to Showroom Managers for 100% second facing to enhance revenue and customer satisfaction metrics (NPS/CSV).
- Ensure capture and management of customer data in C4C system for accurate tracking and follow-up.

Lead Management

- Manage and convert leads from various channels (Tel/Web/Walk-in) to achieve a minimum 25% conversion rate.
- Enhance personal and professional growth by attending sales meetings and training sessions.

Required Skills To Be Successful:

- Strong negotiation and sales skills.
- Proficiency in Microsoft Excel and data management tools.
- Excellent written and verbal communication abilities.
- Ability to multitask and develop strategic action plans.

What Qualifies You For The Role:

- Minimum of Bachelor's degree.
- 2 years of sales experience, preferably in the automotive industry.
- Proficiency in written and spoken English; Arabic is preferable.
- Strong negotiation and upselling skills, with the ability to influence customer choices.

## Requirements

Minimum of Bachelor's degree. 2 years of sales experience, preferably in the automotive industry. Proficiency in written and spoken English; Arabic is preferable. Strong negotiation and upselling skills, with the ability to influence customer choices.

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