# Engineer Change Management — du

Canonical: https://jobxdubai.com/jobs/12644-engineer-change-management
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 18,000 to 25,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-18
Apply: https://fa-ewnx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/12644/apply/email

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## Description

Important: After reviewing the key responsibilities and deciding to apply, you will need to complete an AI-based chat interview. This is part of the application process. The interview is not timed, but please complete it within a reasonable period so your application can move forward.

Key Accountabilities

• Presiding the CAB Meeting - discussion of all planned RFCs (Fixed / Mobile)

• Post-assurance: Following on activity completion and triggering fault process if required

• Attending to Maximo Tool RFC’s

• Pre-assurance sanity check: Ensuring that all Change Requests, are examined through careful sanity check and make sure its executed and completed within defined KPI’s.

• Sending Business Outage/Hazard Notification (if needed).

• Adherence to Business concerns raise with regards on the SA / TC Notification (i.e. from National Interconnect, Platinum Desk, Business Customer Care, Virgin) - which should be catered and attended accordingly.

• Assisting RFC sponsor, with regards to Maximo Tool Operation, his/her RFC for updates as new RFC SLA (end to end).

• Providing bridge and providing technical/governance consultation to NIS, TSRM, TSO, IPSDP domain

• Checking Validating extension reason and requirements, Follow the request with Operation for technical review

• Conducting weekly change management advisory board meeting and Contributing to Adhoc requested meeting

• On call roaster and after working hours support, Conducting Adhoc request on time, Assisting SOC, Business, NDO base on received Call

• Attending Emergency RFC’s after working hours, Attending the carrier activities

• To coordinate with other departments in Normal /Urgent activities.

• Schedules and prioritizes Change Requests, assuring timely completion in accordance with customer need.

• Handle day-to-day administration of the Maximo tools.

• Provide reports on network performance, availability, SLA achievement and planned and unplanned outage activities on quarterly basis or as requested.

Qualifications

• Minimum Bachelor’s degree in electronic or computer Telecom

Experience

• 3 to 5 years of experience in a similar role in telecommunication industry

Skills

• To have excellent communication skill and be able to communicate up to C level

• Complete knowledge of ETOM and ITIL

• Eager to work on shift and flexible working hours

• Expert on Microsoft products like (Excel, power point and word)

• Be able to make eligible decision under the pressure and long working hour

• Knowledge of share point and Maximo

## Requirements

Minimum Bachelor’s degree in electronic or computer Telecom. 3 to 5 years of experience in a similar role in telecommunication industry.

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