# Operations Manager — noon

Canonical: https://jobxdubai.com/jobs/121-operations-manager
Location: Riyadh, Saudi Arabia
Type: full_time · Level: mid
Monthly salary: AED 14,700 to 24,500 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-06-05
Apply: https://joinnoon.com/jobs/121

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## Description

Business: Every Day Labs

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
As Operations Manager you will be responsible for designing and scaling the end-to-end operational backbone of the B2B marketplace. This role sits at the intersection of fulfillment, last mile logistics and customer experience, and will play a critical role in ensuring the platform can scale reliably and profitably. This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
- Build and own end-to-end operational workflows across order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales
- Design operational processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers
- Work closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations
- Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
- Identify bottlenecks, failure points, and cost leakages, and drive continuous improvement
- Contribute actively to business decisions by grounding strategy in operational realities

Requirements:
- 5-7 years of experience in operations, supply chain of a marketplace businesses.
- Experience handling complex order flows (B2B, enterprise, or large-scale ecommerce preferred).
- Strong understanding of operational KPIs and cost structures.
- Comfortable operating in ambiguous, fast-moving environments with high ownership.

Who excels at noon:
- Operators who are comfortable building from scratch, not inheriting playbooks
- Strong systems thinkers who can simplify complex workflows
- Data-driven decision-makers who use metrics to guide action
- Leaders who are equally comfortable in the field and in review forums

## Requirements

- 5-7 years of experience in operations or supply chain within marketplace businesses
- Experience handling complex order flows (B2B, enterprise, or large-scale ecommerce)
- Strong understanding of operational KPIs and cost structures
- Comfortable operating in ambiguous, fast-moving environments with high ownership

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