# Customer Service Representative — ROYAL ROSE COSMETICS

Canonical: https://jobxdubai.com/jobs/11ea30c2-customer-service-representative
Location: Dubai, UAE
Type: full_time · Level: entry
Monthly salary: AED 5,000 to 9,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-02
Apply: https://jobs.workable.com/view/3diQ7U7tv5uBHN37iLu6Xd/customer-service-representative-in-dubai-at-royal-rose-cosmetics

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## Description

Job Summary
We are looking for a motivated and customer-focused Online Sales Executive to manage online customer inquiries, generate sales, and build strong relationships with customers through digital channels. The ideal candidate should have excellent communication skills, a sales-oriented mindset, and the ability to respond quickly to customer needs.
Key Responsibilities
- Handle customer inquiries through WhatsApp, social media, website chat, email, and other online platforms.
- Promote products and services to potential customers and convert inquiries into sales.
- Follow up with leads and existing customers to maximize sales opportunities.
- Provide accurate product information, pricing, availability, and delivery details.
- Process and coordinate customer orders.
- Maintain regular communication with customers and provide excellent service.
- Achieve assigned daily, weekly, and monthly sales targets.
- Maintain customer records and update sales information.
- Work with the marketing and operations teams to support online promotions and campaigns.
- Handle customer concerns and resolve issues professionally.
- Monitor competitors and identify new online sales opportunities.

Benefits
AS PER UAE LAW

## Requirements

Requirements
- ARABIC SPEAKER (any nationality) - FEMALE only 
- Previous experience in online sales, telesales, retail sales, or customer service is preferred.
- Strong communication and interpersonal skills.
- Good negotiation and persuasion abilities.
- Comfortable using WhatsApp, social media, email, and online sales platforms.
- Customer-focused with a positive and professional attitude.
- Ability to work under pressure and meet sales targets.
- Good English communication skills; additional languages are an advantage.
Key Skills
- Online Sales
- Customer Service
- Lead Generation & Follow-up
- Communication Skills
- Negotiation
- Social Media Sales
- Order Management
- Target Achievement

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