# Sr. Government Relations Officer — Delivery Hero (talabat)

Canonical: https://jobxdubai.com/jobs/10258-sr-government-relations-officer
Location: Manama, Bahrain
Type: full_time · Level: senior
Monthly salary: AED 18,000 to 32,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-06
Apply: https://careers.deliveryhero.com/job/sr-government-relations-officer-in-manama-bahrain-jid-10258

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## Description

About the opportunity

Role Summary

The Government Relations Executive is responsible for managing and maintaining relationships with

governmental and regulatory authorities in Bahrain and providing end-to-end Government Relations

support for both the tMart and Logistics verticals. The role ensures regulatory compliance, supports

business continuity and expansion, and acts as the primary liaison between the Company and external

stakeholders.

What's On Your Plate?

 Serve as the Government Relations focal point for both the tMart and Logistics verticals in

Bahrain, providing end-to-end support across all operational, licensing, regulatory, labor,

and governmental affairs matters, while ensuring compliance with applicable laws and

supporting the expansion and day-to-day operations of both businesses.

 Manage and support the establishment, licensing, renewal, and ongoing regulatory

requirements for all tMart stores, Logistics operations, riders, vehicles, and related

facilities, ensuring uninterrupted business operations and compliance with all relevant

governmental requirements.

 Handle correspondence, responses to requests, and coordinate with the Ministry of

Interior, Criminal Investigation Department (CID), Traffic Directorate, and other law

enforcement authorities in relation to incidents, accidents, investigations, and official

inquiries involving employees, riders, 3PL partners, or customers, and represent the

Company before such authorities when required.

 Manage the renewal and maintenance of all corporate licenses and official registrations,

including Commercial Registration (CR), Trade License, Chamber of Commerce

membership, import licenses, municipality licenses, and any other regulatory permits

required for the Company's operations.

 Oversee all activities on the LMRA portal, including new work visa applications, renewals,

cancellations, amendments, and business visa processing.

 Coordinate the issuance and renewal of employees’ CPR cards, liaising with the relevant

government authorities and municipalities to obtain address certificates and advertising

permits where required.

 Administer all GOSI-related processes, including employee registration and deregistration,

annual salary updates, work injury reporting, and resolving discrepancies related to

employee records and invoices.

 Handle the end-to-end process for employees’ driving licenses, including document

preparation, online appointment scheduling, and coordination with the Ministry of

Interior until issuance or renewal is completed.

 Manage the Tamkeen portal by registering employees, identifying and applying for eligible

support programs, submitting required company documentation, and following up on

approvals, invoices, and reimbursements.

 Coordinate the issuance of family visit visas and business visit visas through the NPRA

portal, ensuring compliance with all applicable regulations and requirements.

 Process and renew health certificates and other employee-related approvals with the

Ministry of Health (MOH), National Health Regulatory Authority (NHRA), Labor Market

Regulatory Authority (LMRA), Social Insurance Organization (SIO), and other relevant

authorities.

 Liaise with internal departments to obtain regulatory approvals and permits for

campaigns, promotions, rewards programs, and marketing initiatives from the Ministry of

Industry, Commerce and Tourism (MOIC), Consumer Protection Authority, and other

competent authorities.

 Support customs clearance activities and coordinate with the relevant authorities for

import and export requirements whenever applicable.

 Lead the licensing and establishment process for new branches and locations, obtaining

all required approvals and permits from the Ministry of Industry, municipalities, Civil

Defense Authority, Ministry of Health, Ministry of Transportation and

Telecommunications, and other regulatory bodies.

 Handle customer complaints filed before the Consumer Protection Authority and other

governmental entities, represent the Company during meetings and hearings, and

coordinate with internal stakeholders to achieve amicable resolutions.

 Prepare, attest, notarize, and legalize contracts, agreements, and corporate documents

before the competent authorities, embassies, and public notaries whenever required.

 Represent the Company before public notaries and relevant authorities in connection with

POAs, Board Resolutions, corporate amendments, changes to authorized signatories, and

other corporate governance matters.

 Coordinate with sponsors, authorized signatories, shareholders, and senior management

to facilitate their attendance before government authorities whenever required.

 Obtain all required governmental approvals and permits related to Corporate Social

Responsibility (CSR) initiatives and community engagement activities.

 Monitor regulatory developments and governmental procedural changes and pr

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