UAE Free Zone Labour Complaints: How to File in 2024

Last Updated on July 10, 2024 by Vadim

Learn the specific process for filing labour complaints as a free zone employee in the UAE. Understand the differences and steps involved.

Key Points:

  • Free zones have separate employment regulations
  • Initial complaint must be filed with free zone authority
  • MOHRE handles complaints after free zone mediation fails

Free Zone Labour Regulations

  • Most free zones align with UAE Labour Law
  • DIFC and ADGM have separate labour laws

Required Documents

  • No specific documents required
  • Free zone authorities have access to employment records
  • Keep passport copy and employment contract handy

Filing Process for Free Zone Workers

  1. Contact your free zone authority
  2. Authority attempts mediation with employer
  3. If unresolved, authority issues referral document
  4. File complaint with MOHRE using referral document

How to File with MOHRE

Online Method:

  1. Visit
  2. Click ‘Start Service’ for free zone complaints
  3. Enter personal details and verify with OTP
  4. Fill out complaint form
  5. Upload referral letter and Emirates ID
  6. Submit and await SMS confirmation

Call Center Option:

  • Contact Labour Claims And Advisory Center: 80084

Important Note

MOHRE requires proof of attempted resolution with free zone authority before accepting complaints.

Understanding this process helps free zone employees in the UAE navigate labour disputes more effectively, ensuring their rights are protected.

Further Reading

If you’re interested in learning more about UAE Labor Law, here are some essential articles that cover various aspects of the topic. These resources will help you understand your rights and obligations as an employee in the UAE.

  1. UAE Non-Competition Clause: Can Your Employer Prevent You From Taking a New Job?
  2. How to Report Discrimination in UAE
  3. UAE Notice Period Rules: What to Do If You Need to Quit Immediately
  4. How to File UAE Labour Complaints Faster: MOHRE’s New Video Call Service Guide
  5. UAE Free Zone Labour Complaints: How to File in 2024
  6. Abu Dhabi Social Media Advertising Rules: New Guidelines for Influencers and Businesses
  7. UAE Summer Internship Guide for Students: Rules and Regulations [2024]
  8. UAE Labour Law: Employers Must Give 30-Day Notice Before Termination
  9. UAE Hajj Leave Guide: Eligibility and Application Process [2024]
  10. UAE Labour Law: 7 Rights When You’re Fired [2024 Guide]
  11. UAE Employee Rights: Dealing with Workplace Harassment [2024 Guide]
  12. UAE Labour Law: Do You Have to Pay Your Employer If You Resign? [2024 Guide]
  13. UAE Skilled Worker Classification: 4 Key Criteria [2024 Guide]
  14. UAE Business Age Requirements: How Old to Start a Company in 2024?
  15. Comprehensive Guide to UAE Work Permits (2024)
  16. UAE End-of-Service Dues: How to Claim Unpaid Amounts (Free Zone Guide 2024)
  17. UAE Labour Law: Understanding Your Legal Entitlements and Benefits
  18. UAE: New Labour Complaints Process (2024)
  19. UAE: Working for Two Employers Simultaneously
  20. UAE Annual Leave Entitlements: Comprehensive Guide [2024]
  21. UAE Employee Rights: Repatriation and Annual Flight Tickets Upon Resignation [2024 Guide]
  22. UAE Domestic Worker Rights and Salary Deductions: Complete Guide [2024]